Himanshu Sharma
New Delhi
Summary
A career with a progressive organization that will use my skills abilities and experience in executive capacity that best matches my skill and experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
2
2
Certificates
Work History
Sr. Executive Operations Support - Billings
Fareportal
04.2022 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked for US clients in regards to their concern regarding billings, refund , charge back and disputes with airlines throughout the world.
- Proven ability to develop and implement creative solutions to complex problems.
- Managed time efficiently in order to complete all tasks within deadlines.
Client Service Representative
Walmart Canada
10.2020 - 11.2021
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Served client's from Canada.
Senior Analyst
R1 RCM, United Health Group, B.S
12.2017 - 06.2018
- Business to business clientele from US.
- Resolve claim and dispute between hospitals and insurance companies.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Senior Business Development Officer
Taurus Technologies
10.2011 - 12.2017
- Business microfinance and Wyndham resorts
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Implemented innovative business development strategies to increase customer base and expand market share.
Education
Post Graduate Dipolma - Project Management
GISMA Business School
Potsdam , GermanyBCA - undefined
Vinayaka Missions Univeristy
X11th
Skills
Executive support
undefinedCertification
ITIL from peoplecert.org
Timeline
Sr. Executive Operations Support - Billings
Fareportal
04.2022 - Current
Client Service Representative
Walmart Canada
10.2020 - 11.2021
Senior Analyst
R1 RCM, United Health Group, B.S
12.2017 - 06.2018
Senior Business Development Officer
Taurus Technologies
10.2011 - 12.2017
Post Graduate Dipolma - Project Management
GISMA Business School
BCA - undefined
Vinayaka Missions Univeristy
X11th
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