Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
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Himanshu Sharma

Project Manager (Scrum Master)
Gurugram,HR

Summary

Detail oriented, self-motivated professional with 7 years of overall experience in various sector. 3.5 year of experience playing as Scrum Master for software development teams diligently applying Scrum principles, practices, and theory. Experience on managing products using Agile/Scrum process. Experienced in actively conducting Sprint planning, Daily Scrum, Reviews, Retrospective, Scrum of Scrums meetings by maintaining collaboration with all levels. Skilled in leading the team, tracking and execution of all phases. Execution of releasing high quality products on time within budget. Strong knowledge in domains like Financial, CRM, Customer Support and L&D.

Overview

7
7
years of professional experience
1
1
Certification
2
2
Languages

Work History

Project Manager (Scrum Master)

Payworld
10.2023 - Current
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Project and program manager (Scrum)

Great Learning
03.2021 - Current
  • Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings
  • Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings
  • Acting as a coach to assist various teams to undertake their Agile journey, providing training on the Agile process
  • Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog
  • Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams
  • Helped the team in deciding the sprint backlog for every sprint
  • Helped the team to write and split User stories, breakdown Epics
  • Worked on SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing
  • Mitigated impediments during the sprint in terms of issues and risks
  • Track, monitor, report and communicate, design, development and testing activities on behalf of entire team
  • Tracked and communicated team velocity and sprint/release progress and another metrics.

Project Coordinator

Great Learning
10.2020 - 03.2021
  • Schedule stakeholder meetings, document and generate report
  • Support project managers and team members to help them complete project tasks
  • Daily stand up meeting review and sprint activities
  • Liaising with client to identify and define project requirments, scope and objectives
  • Worked as a point of contact and communicate project status to all the participants
  • Review final billing sheet and tally the work hours and complete task with team.

Senior Associate

Personiv
07.2018 - 09.2020
  • As an associate my job is to connecting with the customers to brief them about the product and it’s benefits
  • Giving the competitive analysis to the learner to give a market comparison
  • Doing the value building and Benefits mapping
  • Deliver the targeted revenue given by the organization.

Customer service Executive

Ienergizer
04.2017 - 04.2018
  • Connecting with the customers to assist them with their queries around their purchased games
  • Escalating the concern to my superiors if the concern is unreasonable
  • Up-selling the value added services.

Education

Skills

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Certification

Certified Scrum Master

Projects

Money Remittance {Increment} (In house) 12/2023 - 3/2024

Darwin (In house) 10/2022 - 10/2023 

Shine (In House) 03/2021 - 09/2022

Timeline

Project Manager (Scrum Master)

Payworld
10.2023 - Current

Project and program manager (Scrum)

Great Learning
03.2021 - Current

Project Coordinator

Great Learning
10.2020 - 03.2021

Senior Associate

Personiv
07.2018 - 09.2020

Customer service Executive

Ienergizer
04.2017 - 04.2018

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Himanshu SharmaProject Manager (Scrum Master)