Certified Scrum Master and Project Manager with 5+ years of experience leading Agile delivery for cross-functional teams in IT services and consulting environments. Strong expertise in Scrum ceremonies, Agile coaching, backlog management, delivery predictability, and stakeholder coordination. Proven ability to drive continuous improvement and deliver business value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager (Scrum Master)
ClaySys Technologies
09.2024 - Current
Held formal Project Manager designation while executing full Scrum Master responsibilities across Agile teams.
Led Agile delivery for multiple web and mobile development teams as Project Manager and Scrum Master.
Facilitated Sprint Planning sessions to define sprint goals, finalize sprint backlog, and ensure team commitment based on capacity and priorities.
Led Daily Stand-up meetings to track progress, surface impediments, and promote transparency and team alignment.
Conducted Sprint Review meetings to demonstrate completed work to stakeholders, gather feedback, and align on upcoming priorities.
Facilitated Sprint Retrospectives to identify improvement opportunities, address team challenges, and implement actionable continuous improvement plans.
Facilitated regular backlog grooming (refinement) sessions to ensure stories were ready for upcoming sprints.
Coached teams on Agile principles, Scrum values, and continuous improvement practices.
Partnered with Product Owners to maintain prioritized and well-refined backlogs.
Tracked Agile and project metrics including velocity, sprint burndown, and burnup charts.
Removed impediments and managed cross-team dependencies to achieve sprint and release goals.
Collaborated with DevOps teams to support CI/CD pipelines and faster releases.
Managed stakeholder communication, scope, and delivery timelines across multiple projects.
Built program-level delivery dashboards supporting 43 clients.
Reduced production issue turnaround time by 80% through process and workflow improvements.
Led and managed 3+ cross-functional Agile teams simultaneously, ensuring consistent delivery across parallel workstreams.
Prioritized backlog items based on business value, technical dependencies, and delivery capacity.
Led story refinement discussions to clarify acceptance criteria, dependencies, and edge cases.
Ensured backlog readiness to support smooth sprint planning and accurate estimation.
Scrum Master / Subject Matter Expert
Straive
04.2019 - 01.2023
Served as Scrum Master for distributed Agile teams.
Facilitated all Scrum ceremonies ensuring cadence and transparency.
Coached teams on sprint commitments and Agile best practices.
Translated stakeholder requirements into clear user stories.
Managed risks, blockers, and dependencies to maintain delivery flow.
Supported Definition of Done adherence and quality standards.
Contributed to Agile process standardization and maturity improvements.
Education
Master of Commerce - Corporate Secretaryship
PSG College of Arts and Science
01.2018
Bachelor of Commerce - Computer Applications
PSGR Krishnammal College for Women
01.2016
Skills
Project Management
Scrum Framework
Agile Methodologies
Sprint Planning
Daily Stand-ups
Sprint Review
Sprint Retrospective
Backlog Refinement
User Stories
Story Points
Estimation
Velocity Tracking
Burndown & Burnup Charts
Impediment Removal
Risk & Dependency Management
Stakeholder Management
Continuous Improvement
CI/CD
DevOps Collaboration
Jira
Azure DevOps
Microsoft Planner
Trello
Certification
Certified Scrum Master (CSM)
Accomplishments
Improved delivery transparency through Agile metrics and dashboards.
Reduced document search time by 90% using a centralized knowledge base.
Accelerated issue resolution by 80% through improved workflows.
Improved sprint predictability across multiple cross-functional teams.