Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
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Himanshu Shrivastava

Himanshu Shrivastava

Ghaziabad

Summary

Seasoned and results-driven team lead with over 12 years of experience managing cross-functional teams, driving project execution, and delivering high-impact business outcomes. Proven expertise in team development, performance optimization, and strategic planning across diverse domains. Adept at fostering collaboration, resolving conflicts, and ensuring timely delivery of complex projects. Recognized for strong leadership, problem-solving skills, and a commitment to operational excellence. A trusted leader who inspires teams to exceed expectations and consistently delivers on business objectives through a proactive, solution-oriented approach.

Overview

13
13
years of professional experience

Work History

Team Lead

Incedo Inc.
Gurgaon
09.2017 - 10.2025
  • Onboard clients by opening investment accounts, and ensuring compliance with regulations.
  • Client Due Diligence (CDD): Performed KYC checks across both buy-side and sell-side clients as part of Gallagher’s insurance brokerage operations. Verified identities of directors, officers (D&Os), shareholders, and beneficial owners using internal systems, public sources, and proprietary databases to ensure regulatory compliance.
  • KYC Documentation & Record Management: Collected, analyzed, and maintained client and contractual documents in the Document Management System (DMS), ensuring compliance with internal policies and external regulatory frameworks.
  • Sanctions & PEP Screening: Reviewed alerts generated from automated screening applications to identify potential risks, including sanctions, adverse media, and Politically Exposed Persons (PEPs). Conducted a false positive analysis to distinguish legitimate risks from non-relevant matches.
  • Regulatory Compliance & SLA Adherence: Ensured strict compliance with SLAs, KPIs, and critical metrics, maintaining timely and accurate completion of tasks, while reducing regulatory risks.
  • Collaborate with onshore counterparts during daily and weekly calls to resolve queries efficiently.
  • Managed a team of 15 to 18, proactively identifying knowledge gaps, and implementing targeted training initiatives to enhance overall team performance.
  • Monitor team performance against defined Key Performance Indicators (KPIs), and implement strategies for improvement.
  • Conduct comprehensive training programs for new hires, resulting in an increase in team productivity.
  • Analyze team performance data, and introduce targeted coaching sessions to improve KPI achievement rates.
  • Lead continuous improvement initiatives by identifying bottlenecks, and proposing scalable solutions.

Senior Associate

NIIT Technologies
Gurgaon
02.2013 - 09.2017
  • Managed client funds, investing across multiple markets using diverse payment methods.
  • Ensured accurate transaction postings and timely fund allocations for UK-based clients to facilitate investments.
  • Resolved reconciliation discrepancies swiftly, addressing non-posted funds, and payment delays.
  • Prepared and analyzed Management Information System (MIS) reports, delivering insights to clients for informed decision-making.
  • Trained junior associates on best practices and team strategies to enhance operational efficiency.
  • Participate in daily and weekly calls with the onshore counterparts in order to resolve the client's query and make investments ready on time.
  • Led the training and mentoring of junior associates to improve team proficiency and adherence to best practices.
  • Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.

Education

MBA/PGDM - Banking and Insurance

Sikkim Manipal University (SMU)
08-2018

B.B.A/ B.M.S - Banking and Insurance

Guru Gobind Singh Indraprastha University (GGSIU)
07-2012

Skills

  • Client onboarding and management
  • KYC and AML compliance
  • Team leadership
  • Presentation skills
  • Problem solving
  • Performance improvement
  • Microsoft Office proficiency
  • Process enhancement

Hobbies and Interests

  • Cricket
  • Travelling
  • Music

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 12/28/90
  • Gender: Male
  • Marital Status: Single

Timeline

Team Lead

Incedo Inc.
09.2017 - 10.2025

Senior Associate

NIIT Technologies
02.2013 - 09.2017

MBA/PGDM - Banking and Insurance

Sikkim Manipal University (SMU)

B.B.A/ B.M.S - Banking and Insurance

Guru Gobind Singh Indraprastha University (GGSIU)

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Himanshu Shrivastava