Himanshu Varshney

PRODUCT & SCALE

• Influenced product and executive leadership on E2E design roadmap of UPI & Credit tracker from vision to strategy through research insights & strategic recommendations
• Scaled design for UPI along with UPI rewards resulting current users to 5.9M+, total amount transacted crossed ₹4,651Cr, 4L+ monthly transacting users and improving success metrics to 92% with total tx standing at 489.84L
• Envisioned and scaled Credit Tracker to 2.3M+ MAU, driving engagement, retention and cross sell.
• Drove design initiatives for FD select and bill payment, improving user stickiness, satisfaction and usability.

ORG BUILDING & TEAM LEADERSHIP

• Scaled design team from 3 to 16 designers, defining PODs, team structure, roles, and ownership models across product areas
• Defined hiring principles, interview frameworks and JDs for UX designers to identify strong product thinkers and raise the quality bar
• Mentored designers to improve product thinking, execution quality and cross-functional alignment while leading the Banking design pod

STRATEGY AND INFLUENCE

• Influenced product and engineering leadership to define product roadmap & phased rollout strategy of UPI, Billpay and Credit tracker designs
• Pioneered the shift of opinion based designs to data-driven design culture at org level with UT + analytics data during design decisions across products

SYSTEM & CULTURE

• Established design operating model (SOPs, Kanban, sprint workflows, backlog planning systems), improving execution, capacity and delivery predictability
• Revised and improved process YOY and made them razor sharp efficient
• Drove design consistency and visual testing issues reduction by leveraging the Figma MCP and AI with tech and design
• Pioneered AI in design initiative, improving team efficiency and output quality
• Helped evolve and mature design system as part of design system governance group

• Led UX research and design efforts to enhance usability of complex enterprise systems in 186 countries.
• Drove E2E design from planning to handoff for Opportunities, Programs, Trainings, resulting in NPS improvement from 52 to 60.
• Led design team to create intuitive, user-friendly interfaces for mySchneider, enhancing user experience.
• Products: mySchneider- Opportunities, Programs, Rewards & myschneider app

• Designed user flows, wireframes, and prototypes for fintech and enterprise use cases, strengthening foundations in user-centered design
• Designed mobile and web products, including SVB mobile app and onboarding journeys, contributing to 18% improvement in completion rate.
• Created mobile apps, website landing pages, and internal dashboards to support client objectives.
• Collaborated on multiple client projects, gaining exposure to diverse problem spaces and effectively engaging with stakeholders.