Accomplished track record of participation/leadership in projects for Application/Product Support in terms of feature development, enhancement and customization of wide variety of applications like client-server, multi-tier, SOA and web based solutions.
Strong Technical Knowledge on multiple Technologies (Microsoft/Java), Methodologies, Platforms (OS), Languages, Databases, Framework and Tools (Scripting/Web/Middleware/Configuration/Project).
Characterized as a participative leader, strong trouble-shooter, and persuasive communicator with a keen customer service focus, and a genuine commitment to continuous improvement.
Cohesive Team Player having Fast Learning Curve with strong analytical, problem solving, innovation, planning, communication & interpersonal skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
5
5
Certifications
Work History
R&D Software Engineer - 4
BROADCOM CA INDIA TECHNOLOGIES PVT LTD
Pune
11.2021 - Current
As part of Customer Resolution Engineering team, Supporting products within security portfolio. Involve with DLP (Data Loss Prevention) and SPE (Symantec Protection Engine)
Troubleshooting customer environment identifying RCA and providing resolution to escalations.
Identifying and doing code fix, providing hotfix or patches
Implementing feature enhancement request help customer to adopt API for their own workflow.
Enhancing internal tools to help in troubleshooting of the product
Addressing offcycle certification issue to provide same day support for DLP product.
Acting as lead for Maintenance Pack delivery
Principal Software Engineer
ADVANCED BUSINESS AND HEALTH INDIA PVT LTD, ONEADVANCED
VADODARA
11.2016 - 11.2021
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
Employed peer code review to better delegate error checking duties and enhance debugging outcomes.
Re-design legacy application Open HR to host in AWS Cloud named Cloud HR. Version 1 was focused single tenant deployment of Cloud HR providing same feature reach experience to customer.
Propose solution and implemented for making cloud hr multi-tenant app using different tenant database. Leading technical challenges defining scope and mentoring team from technological shift.
Working with devops team for automatically deployment of customer by automating pipe line and cloud formation scripts.
Leading team with technical perspective and migrating existing codebase into ASP .NET Core, Angular 5 platform
Using keycloak as an SSO tool for identity management
Appstream for core tools of customization and user management
Defining architecture path and implementation guide for legacy product Siclops Core (Filed Support Management Product) to web based prodduct Siclops Live
Propose and implemented solution to co-exists of Siclops core and Siclops Live product and drive towards MVP (Minimum Viable Product)
Proposed and implemented scalable solution for integrating Siclops Live with FLS and DRS Scheduling engine using Service Bus.
Driving and fixing pen-test, security vulnerabilities, sonar qube analysis, blackduck and other application analysis concerns
Defining process of root cause analysis and T3 support escalation for cloud migration product
Adopting tool chain defined within organization and aligning in development process, tools adopted are as Jfrog, SonarQube, JIRA, Github, Harness, AWS etc
Developing multiple proof of concepts performing research on new technologies, platforms and functionality
Project Manager
PERSISTENT SYSTEMS LIMITED
PUNE
12.2013 - 11.2016
Created innovative solutions to architectural problems, enabling successful project completion.
Analyzed existing structures to create plans for modifications and improvements.
Involvement in pre-sales activities, providing proposal to clients.
Budgeting or projects and helping in resource staffing.
Proposed solutions for automating migration of various products in BSM (Business Service Management) domain.
Lead team to support ITBM product, increase CSI and maintain escalations within defined SLA reached to goal of zero escalation.
Founder
FOUNDER, YUG IT SOLUTIONS PRIVATE LIMITED
Pune
03.2013 - 12.2013
Implementing basic framework and architecture guidance for building applications.
Interacting with team for future requirements and features implemented in applications.
Launching local product Property guru, targeting real estate agents and business.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Principal Software Engineer
SYMANTEC SOFTWARE INDIA PVT. LTD
PUNE
08.2010 - 03.2013
Responsible for understanding existing modules and architecting modules to support new functionality of archival and optimize SharPoint content
Responsible for technical support to the support team in terms of requirement analysis, functional specification documentation and design of new features
Involved in coordination with all stake holders, including product architects, partners and support teams to convey the new functional requirements for products
Proactively identifying reliability issues using profiling and memory leak related issues, resolving issues.
Maintaining and addressing technical debt and improvising product stability.
Attended TAP (Technology Adoption Program) for SharePoint and Office 2013, Supported product for SharePoint 2013, declared support of product within 5 months of official SharePoint 2013 release
Investigated support for claim based authentication and proposed solution for on-premise deployment in product
Innovative idea to optimize storage and give exact look and feel for SharePoint social media content, Idea was selected for patent.
Assisted a team of 10 resources in a pilot project based on agile development method (SCRUM) for enterprise vault group
Principal Products Analyst
BMC SOFTWARE INDIA PVT. LTD
PUNE
07.2004 - 08.2010
As an individual contributor participated in multiple IT Service Management product/feature/function development and support projects
Proved successful working within tight deadlines and a fast-paced environment. Key member for localizing SDE product for multiple languages.
Key decision maker for migrating legacy DB Admin management tool to web console. Supporting RDBMS of oracle / SQL Server.
Responsible for enhancement of functions, validation, performance & scalability enhancements and for Support to the Remedy Suite
Involved in coordination with partners/customers/stakeholders for finalizing requirements and delivery of the expected features
Supported review of designed features to identify & address architectural challenges, defense of architectural integrity as well as migration to MS.NET framework for the Service Desk suite
Spearheaded Product stabilization which included system crash, memory corruption, memory leak and performance improvement
Improved CSI to maximum of 88%, while working in resolution engineering team
Key member of team who converted exiting SDE on-premise product to SAAS enabled product, Team received innovation award for same
Member of R&D Team
Quark Systems Private Ltd
Mohali
11.2002 - 06.2004
Software Engineer
ASM Technologies Ltd
Bangalore
03.2001 - 10.2002
Software Engineer
Pinakin Software Pvt. Ltd
Bangalore
08.2000 - 03.2001
Education
M.C.A -
IGNOU
Diploma - ADVANCE COMPUTING
CDAC
Diploma - SOFTWARE MANAGEMENT
APTECH
B.Sc. - MATHS
SAURASTRA UNIVERSITY
Skills
OOAD, Agile development process, Design Patterns, DevOps
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Accomplishments
Resolved existing performance issues in the database which optimized the system 30 %.
Re-design and migrated on-prem open hr application to AWS Cloud.
Recipient of Hackathon 2019 finalist and winner (Advanced Business and Healthcare India Limited)
Recipient of Team Award for project contribution (Persistent Systems Limited)
Recipient of Applause Awards (four times) for significant contribution (Symantec Software)
Acknowledge by Symantec Software for submitting innovation idea for patent filing (Patent No: US-9489385-B1)
Honored twice by BMC Software Pvt. Ltd. with the Spot Excellence Award
Certification
ITIL V3 Foundation Certificate
Personnel Particulars
Date of birth: 9th May, 1979
Languages known: Hindi, Gujarati and English
Location preference: Pune, Remote/Hybrid Work Model
Passport Number U4069046 - Expiry 5/10/2030
Timeline
Microsoft Certified: Azure Fundamentals
07-2022
R&D Software Engineer - 4
BROADCOM CA INDIA TECHNOLOGIES PVT LTD
11.2021 - Current
AWS Certified Solutions Architect – Associate
05-2021
Principal Software Engineer
ADVANCED BUSINESS AND HEALTH INDIA PVT LTD, ONEADVANCED
Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)Key Account & Marketing Manager at Kuvos Tech (A DYNAMIK LABS GROUP OF COMPANY)