Himanshu Sharma
Product Development Leader (Portfolio Manager) At Ericsson (R&D)
New Delhi,New Delhi
Summary
Knowledgeable Product Development Leader adept at collaborating with team members, other departments and customers to produce relevant, high-quality products that drive company growth. Well-organized and proactive with excellent communication and planning abilities. Ready to offer 14+ years of progressive experience.
Accomplishments include developing numerous high-valued products and streamlining production costs through with an analytical approach and knowledge of manufacturing processes. Familiar with research and development, marketing and customer service standards.
Technology leader well-versed in product research, design and development. Hardworking and focused professional with in-depth understanding of market, customer and business needs. Top-notch team leader and complex problem-solver. Demonstrated success in handling the full product development lifecycle with an efficiency-driven approach. Record of improving product diversity and innovating unique designs and approaches.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
ICT Leader / Product Development Leader
Ericsson India Global Ltd
Gurugram
06.2015 - Current
- Effectively leading Product Development as Portfolio Manager of one of the high value products with annualized budget of more than 200 Million SEK.
- Developing and executing a clear portfolio strategy aligned with Ericsson's overall business objectives. This involves understanding market trends, customer needs, and competitive landscape to identify growth opportunities and areas of focus
- Evaluating and prioritizing different projects and initiatives within the portfolio based on their strategic value, potential return on investment, and resource requirements. This involves weighing risks and benefits and aligning projects with the company's long-term vision
- Reviewed product development budgets, expenditures and research.
- Distinguished product issues and gathered information on customer experiences.
- Directed concept design, feature definitions and production support.
- Created product roadmaps to help guide product development processes and align with overall business goals.
- Chairing discussions Strategic Product Management team to finalize product roadmap and feature development backlog
- Preparing and presenting reports to Leadership Team w.r.t
- Optimum operability and capital allocation ability of product development unit
- Driven “Assembly Line Center” in Solution Delivery to achieve excellence and optimization in execution
- Responsible for Service Readiness of latest release of Ericsson Product Catalogue by driving the Competence Development Plan for all Mediation and Billing resources and driving the training programs across multiple practice areas
- Team Size : 100
Program Director
Ericsson
Gurugram
06.2018 - 09.2022
- Provided ongoing direction and leadership for program operations.
- Developed various programs from ground up, laying out framework, and defining roles.
- Maintained and updated project related documents.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Monitored program performance to identify areas for improvement.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Preparing multiple SoWs and proposals for Optus Australia and Vodafone Australia
- Tracking and Managing project financials and other important delivery KPIs by taking data from SAP, HRMS, etc
- Designing solution for 5G/vIMS (virtual IMS) on Ericsson Multi Mediation side
Lead Architect and Consultant
Ericsson
Gurgaon
06.2015 - 06.2018
- Lead and deliver ICT projects involving deployment, development and integration of E2E solution complex telecom solution and infrastructure
- Resource planning & managing resource engagement for EMM domain and IPBN designing
- Interfacing between technical resources and region/customer during different phases of the project
- Planning and managing risks based upon inputs from different stakeholders and coming up with risk mitigation strategies
- Coordinated with cross-functional teams to improve solutions sustainability and design.
- Monitored and analyzed project costs and resource allocation to mitigate overages.
- Completed comprehensive code compliance evaluations to scrutinize projects against established architectural criteria.
- Evaluated project requirements to identify and mitigate risks.
Tech Lead
Tech Mahindra
Pune
08.2012 - 05.2015
- Lead Mediation & Billing team for KPN Netherlands to ensure smooth and error free centralized operations of applications for all locations
- Consult in designing, development and deployment of mediation solutions
- Review, manage and continuous improvement of SLAs for operation and service delivery of the applications
- Control and reduce incidents and rework on Incident fixes
- Ensure ITIL best practices for smooth operations
- Lead transition and steady state project in mediation and billing domain for KPN Netherlands aimed at achieving transfer and transformation of services along with incorporating ITIL processes/standards
- Contribute towards Release Management by reviewing and verifying the release plan
- Manage escalations, delays and risks for high availability of applications, to maintain business continuity
- Handle IT Service Management and majorly contributing towards Continuous Service Improvement, and Service Operations
- Ensure adherence to KPIs and SLAs defined and delivering service excellence
Solution Specialist
Comptel Communications
Noida
03.2011 - 08.2012
- SPOC for requirement gathering and solution designing for IBM – Indian Accounts and TTSL account
- Design and implement mediation and billing solution using Comptel EventLink (based on OOPs concepts)
- Prepare important documents like impact analysis, solution design, HLD, LLD, etc
- And coordinating with sales team for preparing proposals
- SPOC for Change Requests, Problem Requests and Information Requests for IBM – Indian Accounts and TTSL account
- Ensure timely resolution of critical issues (APAC level) as per the defined scope
- Provide support to all staff for the timely completion of the project
Software Engineer/Developer
Wipro InfoTech
Gurgaon
08.2009 - 03.2011
- SPOC for implementing and testing various major and critical deployments
- Ensure timely resolution of critical issues in consultation to achieve readiness in delivering services and in effect maximizing business as per defined scope
- Devise and implement policies & procedures to enable smooth functioning of operations
- Provide telecom network & extending communication facilities through planning, commissioning, operations & maintenance of telecom network
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Education
Executive MBA - Leadership, Strategy, Marketing & Finance
Indian Institute of Management
Kozhikode, India 12.2021 - 12.2023
Prince2 Practitioner & Foundation Certification -
AXELOS(APMG)
ITIL V3 Foundation -
AXELOS(APMG)
B.Tech - Electronics and Communication Engineering
SKIET, K.U.K
06.2004 - 06.2008
12th -
St. Mark’s Sr. Sec. School (C.B.S.E.)
New, Delhi 04.2003 - 03.2004
10th -
St. Mark’s Sr. Sec. School (C.B.S.E.)
New, Delhi 04.2001 - 03.2002
Ericsson Certified Telecom Mediation -
Ericsson
Gurugram, IndiaSAFe-5 -
SAFe Agile
05.2021 - 05.2021
Ericsson Charging And Billing Certification -
Ericsson
Gurugram, IndiaPMP Training For 45 PDUs -
Ericsson
Gurugram, IndiaSkills
Product Team Leadership
undefinedAdditional Information
SIGNIFICANT ACHIEVEMENTS & AWARDS
- Numerous appreciations and accolades in leaderships roles
- "Long Term Variable Pay Award” in the year 2021.
- Received an Appreciation Letter from the CEO of Ericsson for my extraordinary contribution during 2020-21.
- “SERVICE DELIVERY EXCELLENCE AWARD” in the year 2019.
- “Ericsson Leadership Program – L1” in the year 2019.
- “Ericsson Experienced Certificate Program” in the year 2017.
- “POWER AWARD” award in Q1 FY16-17.
- “ACE AWARD” award in Q3 FY17-18.
- “POWER AWARD” award in Q1 FY18-19.
Timeline
Executive MBA - Leadership, Strategy, Marketing & Finance
Indian Institute of Management
12.2021 - 12.2023
SAFe-5 -
SAFe Agile
05.2021 - 05.2021
Program Director
Ericsson
06.2018 - 09.2022
ICT Leader / Product Development Leader
Ericsson India Global Ltd
06.2015 - Current
Lead Architect and Consultant
Ericsson
06.2015 - 06.2018
Tech Lead
Tech Mahindra
08.2012 - 05.2015
Solution Specialist
Comptel Communications
03.2011 - 08.2012
Software Engineer/Developer
Wipro InfoTech
08.2009 - 03.2011
B.Tech - Electronics and Communication Engineering
SKIET, K.U.K
06.2004 - 06.2008
12th -
St. Mark’s Sr. Sec. School (C.B.S.E.)
04.2003 - 03.2004
10th -
St. Mark’s Sr. Sec. School (C.B.S.E.)
04.2001 - 03.2002
Prince2 Practitioner & Foundation Certification -
AXELOS(APMG)
ITIL V3 Foundation -
AXELOS(APMG)
Ericsson Certified Telecom Mediation -
Ericsson
Ericsson Charging And Billing Certification -
Ericsson
PMP Training For 45 PDUs -
Ericsson
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