Nikhil Tyagi

Spearheaded a team of 60+ experts to execute global Telecom and AWS Cloud migration projects with outstanding results.
Designed and implemented frameworks that boosted CSAT and SLA compliance, leading to operational efficiency gains.
Achieved exceptional employee engagement scores (Leadership Index >90) through strategic leadership and regular feedback.
Directed multimillion-dollar RFPs and budget estimations, generating new business opportunities worth over 10M SEK.
Developed and executed ISO quality audits (ISO9001/14001/18001/27001) and employee engagement initiatives.
Introduced competence development plans, delivering expertise in 5G, Time/Phase synchronization, and Mobile Backhaul.

• Led projects with team of 50 highly performing individual contributors spanning 21 countries for global operators, consistently surpassing SLA and KPI targets.
• Created various Process improvement mechanisms with the help of several tools & change plan in existing process & ensure usage & improvement of existing tools which resulted in >20% of efficiency (MoM)
• Portfolio Enhancement: Collaborated and strategies with other cross functions to enhance technical portfolio in 3 main areas.
• Inspired, energized and motivated employees to take responsibility & support them to understand & achieve healthy Motivation Index > 85%

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Designed and optimized WCDMA transport networks, ensuring regulatory compliance and efficiency.
Improved network availability by 18% through advanced analytics and redesign strategies.
Delivered cutting-edge DCN and synchronization solutions, achieving 90%+ NMS visibility.

• Pioneered innovative transmission designs and optimized network systems for leading telecom operators.
  Played an integral role in successful network launches and connectivity solutions across multiple regions.
• Recognized for supporting 200 sites roll out in a month first time.