Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
16
16
years of post-secondary education
5
5
Languages
Work History
Project Manager
HLL Lifecare Ltd
Guwahati
12.2017 - Current
Looking after the entire operations of the NHM Assam Chief Ministers Free Diagnostic Services
Identified plans and resources required to meet project goals and objectives.
Developed and initiated projects, managed costs, and monitored performance.
Negotiated and managed third-party contracts related to project deliverables.
Provided detailed project status updates to stakeholders and executive management.
Ensure implementation and supervision of monitoring systems
Review the program at the district as well as the state level
Maintaining a good relationship with NHM Assam & District Health authorities along with other stake holders
Looking after the administrative aspects of the whole project
Maintaining the quality standards of all the 33 district pathological laboratories set by HLL
Managing the entire manpower at the state level
Ensuring the quality of test reports.
State Marketing Manager
NATIONAL AIDS CONTROL ORGANIZATION, TSG, Ministry of Health & Family
Guwahati
05.2014 - 09.2016
Identify expectations from the condom promotion program in close coordination with TSG core team/ State AIDS control societies (SACS)
Daily monitoring of the NACO ICTC Labs under diagnostic division
Initiate environment analysis to identify target groups, issues concerned and develop an implementable promotion strategy and action plan for the state
Assist SACS/ State partners/ Social Marketing organization to plan develop implement and supervise state promotional strategies and communication activities in coordination with TSG core team
Identify training needs of state partners and facilitate training on promotion to build their capacity
Foster team spirit and provide hand-holding to SACS/TI-NGOs and CSMP implementing agencies
Ensure implementation and supervision of monitoring systems; and facilitate use of information at all levels
Adhere to all reporting systems & procedures as per schedule and deadline
Provide technical assistance to social marketing organizations, where needed
Develop and maintain productive and synergistic relationships with state partner agencies in project implementation and monitoring at state level
Keep updated on promotion related information, policies, systems and procedures and provides information to all concerned
Conduct regular field visits to assess the program implementation and ensure effective monitoring
Review the tactical plans of CSMP implementing agencies and support them in developing program aimed at expanding market and enhancing accessibility of to target group
Review and provide technical assistance to SACS/TI-NGO for estimate their demand for free condoms
Provide technical assistance to the SACS in effectively managing the supply chain and minimize the wastage
Documentation of the promotion activities and supports its dissemination.
Area Sales Manager
AVKUL MARKETING PVT. LTD
Guwahati
01.2013 - 06.2014
Add Super Stockiest district wise
Appoint new distributors location wise
Maintain update records of sales
Recruit sales officers for the distributor
Train the officers for more outcome & sales
Lead a team of 15-20 Peoples
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Directed sales support staff in administrative tasks to help sales reps close deals.
Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
CSR
Anjaybee Infotech
Guwahati
12.2010 - 06.2011
Troubleshoot of the GPRS/3G as requested by customer
Handle customer query directly over the phone.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Sales/Marketing Manager
BARLUIT VOLUNTARY ASSOCIATION
Guwahati
01.2010 - 06.2011
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
Visit rural areas for better outcome.
Created awareness with the Self Help Group to come up with better ides
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Conducted market research to identify new opportunities and target markets.
Education
PGDM - Marketing
Ishan Institute of Management& Technology
Greater Noida
06.2011 - 05.2013
B.C.A - Computers
Central IT College
Guwahati
04.2007 - 03.2010
Higher Secondary - Arts
B.Borooah.College
Guwahati
04.2005 - 03.2007
HSLC -
South Point School
Guwahati
01.1994 - 03.2005
Skills
Laisoning with Government officialsundefined
Interests
Travelling, Hikking
Address
Mayurkunj Apartment
Narakasur, Kahilipara
Guwahati - 781019
Timeline
Project Manager
HLL Lifecare Ltd
12.2017 - Current
State Marketing Manager
NATIONAL AIDS CONTROL ORGANIZATION, TSG, Ministry of Health & Family