HISSEY ONGMU LEPCHA
Pakyong
Summary
Experienced IT professional seeking to contribute skills in [specific area, e.g., software development, system administration, Time Management, Medical Interpretation] to a dynamic team. Dedicated to problem-solving and staying current with industry trends. Eager to drive innovation and contribute to company success.
Overview
8
8
years of professional experience
Work History
Medical Interpreter
Center-Tel BPO Services
Pakyong
04.2023 - Current
- Provided simultaneous interpretation for medical appointments, surgeries and consultations.
- Facilitated communication between medical staff and patients with limited English proficiency.
- Maintained a professional demeanor when interacting with clients and colleagues.
- Interpreted complex medical terminology accurately between languages.
- Utilized cultural sensitivity when interpreting conversations involving cross-cultural dialogue.
- Adhered to strict confidentiality protocols while working with sensitive information related to patient health records.
- Explained the purpose of medications, tests, procedures and treatments clearly so that non-English speaking patients could understand them.
Senior Integration Project Manager
eClinicalWorks
Bengaluru
06.2017 - Current
- Accountable for IT integration projects and Network Interface implementations. (Networking - VPN, FTP, SFTP connectivity). Identify release scope, content and prioritization for sign-off in support of internal and hosted applications
- Accountable for Practice Management Interfaces for Labs and Radiology, eHX Implementation & Custom Interfaces. Review of requirements/design specification/IT operations procedures and vendor documentation, HL7 specifications along with verification of production and non-production application environments
- Acts as a liaison between Client(s) and Third-Party Vendor(s) related to software application upgrade/update/patches and issue resolution.
- Experience with Networking Principles, Internet Protocol Suite (TCP/IP), FTP, Telnet.
- Maintain documentation, perform product evaluation when required, and service integration for new and existing supported products as necessary for each version upgrade/update/patch. Facilitate and/or participate in meetings for scheduled production releases
Executive operations
HGS-Ebos
05.2016 - Current
- Researching claims
- Analysing the information what we already have with us
- Determining what kind of action to be taken on the claim
- Calling insurance to get more information
- Verifying payment by comparing them against contracts
- Resolving claims
- Analysing the whole process and finding trends that can help clients re-engineer process.
Education
3 Years Diploma in Computer Science and Technology -
Centre for Computer and Communication Technology
01.2014
B.Tech (Computer Science and Technology) -
Sikkim Manipal Institute of Technology
01.2014
Senior Secondary School -
01.2011
BTSSS -
Sikkim
01.2008
Skills
- Medical Terminology
- Medical terminology proficiency
- Fluent in Nepali
- Bilingual communication
- Ethical Codes Adherence
- Accurate Translation
- Critical Thinking
- Decision-Making
- Excellent Communication
- Active Listening
- Services Determination
Personal Information
- Father's Name: Pempa Tshering Lepcha
- Mother's Name: Phurba Choti Lepcha
- Date of Birth: 01/03/92
- Gender: Female
Languages
English, Nepali, Hindi
Projects
Tourism Information Service, Centre for Computers and Communication Technology (CCCT), HTML, CSS and Javascript, Namchi Tourism Information Service contains all the information about different places of Namchi. The project is basically designed for the people who really want to know about Namchi Analysis and Management System, Centre for Computers and Communication Technology (CCCT), PHP, MySql, CSS and Javascript, This project is developed for student attendance in colleges. It facilities to access the attendance information of a particular student. The information is sorted by the operators, which will be provided by the teacher for a particular class. This system will also help in evaluating attendance eligibility criteria of a student. Technical Paper Management System, Sikkim Manipal Institute of Technology (SMIT), PHP, MySql, CSS and Javascript, Technical Paper Management System is basically a document management system which aims at storage and retrieval of journal and conference papers smoothly. College Resource Storage System, Sikkim Manipal Institute of Technology (SMIT), PHP, MySql, CSS and Javascript, College Resource Storage System is basically a document management system which is developed for SMIT. This system is an online application that can be accessed by the student, faculty member and any other users. It provides an ability to organise, manage and control question papers of various department.
Disclaimer
I hereby declare that the above information provided by me is correct to the best of my knowledge.
Languages
Nepali
First Language
English
Proficient (C2)
C2
Timeline
Medical Interpreter
Center-Tel BPO Services
04.2023 - Current
Senior Integration Project Manager
eClinicalWorks
06.2017 - Current
Executive operations
HGS-Ebos
05.2016 - Current
3 Years Diploma in Computer Science and Technology -
Centre for Computer and Communication Technology
B.Tech (Computer Science and Technology) -
Sikkim Manipal Institute of Technology
Senior Secondary School -
BTSSS -
Sikkim
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