Summary

Overview

Work History

Education

Skills

Timeline

Hitesh Chauhan

IT Engineering Manager / Program Manager

Bangalore

Summary

Technology leader with expertise at the intersection of program and engineering management, driving large-scale software initiatives from strategy to execution. Skilled at aligning stakeholders, managing cross-functional programs, and leading engineering teams to deliver scalable, secure, and high-quality solutions. Adept at balancing business priorities with technical execution while building high-performing, motivated teams.

Overview

years of professional experience

Work History

Program Manager / Principle Architect

Innovatily Pvt Ltd

09.2024 - 02.2025

Managed cross-functional teams for successful project completion within deadlines and budgets.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Managed cross-functional initiatives across product, design, and engineering, ensuring timely delivery, risk mitigation, and stakeholder satisfaction.
Designed and implemented a centralized Lakehouse architecture, integrating structured, semi-structured, and unstructured data for enterprise-wide analytics.
Consolidated siloed data sources into a single Lakehouse platform, improving data accessibility, consistency, and governance across business units.

Freelancer Architect /Senior Program Manager

Ever Service

11.2023 - 08.2024

Attended team meetings to resolve technical and project issues and review project schedules.
Established scalable ETL/ELT pipelines using tools such as Spark, Databricks, Snowflake, Delta Lake using cloud solutions AWS and Azure reducing data processing time by 30%.
Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
Applied creative problem-solving skills to address unique challenges in the architectural design process.
Reviewed technical drawings developed by CAD technicians and drafters.
Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.

Chapter Manager

Societe Generale

09.2020 - 10.2023

Managed a portfolio of around five projects, including on-premises and cloud projects, improving delivery efficiency by 35% over three years, resulting in account expansion.
Spearheaded end-to-end delivery of complex technology programs, aligning product roadmaps with business strategy, while leading engineering teams to execution excellence.
Managed cross-functional initiatives across product, design, and engineering, ensuring timely delivery, risk mitigation, and stakeholder satisfaction.
Directed a team of 32 engineers, providing technical leadership, architecture guidance, and mentorship to drive scalable, high-quality software solutions.
Balanced business priorities with engineering realities, translating requirements into actionable technical plans, and ensuring trade-offs were well communicated.
Established Agile practices, CI/CD pipelines, and standardized reporting frameworks to improve velocity, transparency, and predictability of delivery.
Partnered with executives and external stakeholders to define program objectives, track KPIs/OKRs, and ensure measurable business impact.

Senior Architect

IBM, Global Business Services

01.2020 - 09.2020

Architected end-to-end telecom platform solutions, enabling seamless integration of OSS/BSS, CRM, billing, and network management systems.
Designed scalable, cloud-native architectures to support high-volume voice, data, and messaging traffic, improving system reliability by 27%.
Implemented real-time data pipelines for call detail records (CDR), network telemetry, and subscriber analytics, reducing latency from hours to near real-time.
Ensured compliance with telecom security and regulatory standards (e.g., GDPR, lawful interception, data privacy), safeguarding customer and operational data.
Mentored engineering teams on telecom domain-driven design, event-driven architecture, and high-availability systems.

Assistant Vice President

JPMorgan Chase

05.2016 - 02.2019

Delivered critical projects such as risk management systems, real-time trade reporting, fraud detection, and payments modernization, enhancing operational efficiency.
Led multiple Agile teams through the full SDLC using Scrum and SAFe frameworks, ensuring the delivery of high-priority features within scope and timelines.
Designed and oversaw the modernization of legacy applications into cloud-native, microservices-based architectures, improving scalability and reducing operational risk.
Drove the adoption of CI/CD pipelines, DevSecOps practices, and automated testing, reducing release cycle time by X% and improving production stability.
Coordinated global delivery teams across the US, EMEA, and APAC, ensuring 24/7 availability and seamless project handovers.
Delivered critical projects such as risk management systems, real-time trade reporting, fraud detection, and payments modernization, enhancing operational efficiency.

Tech Lead

NetApp India Private (Payroll Of Trianz Holding (P) Ltd)

07.2011 - 02.2016

Mentored junior developers, fostering a culture of continuous learning and skill improvement.
Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
Enhanced application performance by identifying bottlenecks and optimizing code.
Designed and developed OLTP application solutions for NetApp storage devices using Java, Spring Boot, Cassandra, Apache Spark, and Hive, HBase.

Senior Java Developer

Etisalat Software Solutions (P) Ltd

03.2008 - 07.2011

Mentored junior developers, fostering a culture of continuous learning and professional growth.
Enhanced application performance by optimizing Java code and implementing efficient algorithms.

Java Tech Support

EasyStoreCreator

07.2006 - 02.2008

Contributed to the development of an online store creator platform. Helped to resolve various development issues. Supported the client in understanding the functionality of the product.

Education

Master of Computer Applications - Computer Applications Development

Veer Narmad South Gujarat University

Surat, India

04.2001 -

Skills

Project management

Risk analysis and management

Team leadership

Program leadership

Stakeholder management

Change management

Team development

Cost management

Delivery Management

Big Data

Cloud Modernization

Data Management

Data Analytics

Agile Transformation

AI Enthusiast

Architecture

Data Engineering