Hitesh Gajjar
Senior Store Manager
Ahmedabad
Summary
Well-grounded Store Manager with background leading retail stores daily operations. Focused when responding to problems, mentoring staff and identifying areas needing improvement. Excellent motivator with upbeat attitude and history boosting employee and customer retention. Focused in achieving the sales numbers and aligning with the company goals and visions.
Overview
15
15
years of professional experience
Work History
Senior Store Manager
Aditya Birla Fashion And Retail
2014.03 - Current
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
- Planned and assigned workload by delegating tasks and directing team members.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Managed vendor relationships to negotiate competitive pricing and ensure timely delivery of products and supplies.
- Reduced inventory shrinkage by implementing loss prevention measures, conducting regular audits, and holding staff accountable for discrepancies.
- Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
Assistant Store Manager
Aditya Birla Fashion And Retail
2010.07 - 2014.01
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
H.S.C -
New Saurabh
Ahmedabad 2001.04 -
MMV -
Industrial Training Institute
Ahmedabad, India 2001.04 -
Skills
Store operations
Merchandise planning
Staff management
Sales analysis
Employee scheduling
Store maintenance
Teamwork and collaboration
Customer service
Timeline
Senior Store Manager
Aditya Birla Fashion And Retail
2014.03 - Current
Assistant Store Manager
Aditya Birla Fashion And Retail
2010.07 - 2014.01
H.S.C -
New Saurabh
2001.04 -
MMV -
Industrial Training Institute
2001.04 -