HITESH GAUR
Operations Lead
Summary
Dynamic logistics and transport operations professional with 10 years of
experience in managing production, quality control, inventory management, and resource allocation. Proven ability to optimize logistics processes, enhance
operational efficiency and ensure compliance with industry regulations.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work History
Team Leader (Operations)
Carry My Pet
06.2022 - Current
- As a Team Leader And Subject Matter expert I am handling All operations documentation , Planning and Real time challenges also handling demanding Customers of such a critical and emotional dealing product.
- Responsible for all day to day planning.
- Research and Plan the Pet move from India to any destination.
- Coordination with Airlines for Cargo Planning.
- Ensuring All documentation for relevant authority For No Objection certificate.
- Coordination with Around the world IPATA agents for smooth relocation.
- Research and develop the Product according to the market Needs.
- On Boarding vendors to support in operations.
- Out draw the product schedule the training and development of the Employees.
- Set the SOP of any New process related to the industry.
- Enquire the industry new update and ensure to implement it accordingly.
- Handle and Guide all coordination from scratch to end destination.
- All coordination for Live Animal Shipments with Airlines and Customs Agent.
- Handling All Export requirements of Live Animal Shipments.
- Handling All Import Requirement for Live Animal Shipments.
- Handling demanding customer and Special situations.
Administration Executive
Spicejet Ltd
01.2019 - 01.2022
- Oversee all dispatching, routing, and tracking of cabs.
- Ensure compliance with company policies in all transport operations.
- Ensure proper maintenance and servicing of all fleet vehicles.
- Maintain accurate administrative records.
- Organize regular vehicle inspections.
- Identify operational issues, potential problems, and opportunities for improvement.
- Prepare management information system (MIS) reports.
Internship as a logistics coordinator
AAJ ENTERPRICES
07.2018 - 09.2018
- Practical knowledge of 3PL operations.
- Tracked orders and notified customers of status or potential delays.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
TRANSPORT Executive
Bird Group
08.2015 - 10.2017
- In charge of the day to day operations of the transport department.
- Efficiently managing the vendors of transport.
- Responsible for all of the dispatching, routing, and tracking of cabs.
- Ensuring company compliance of all transport operation.
- Being the first point of contact for all Vendors.
- Making sure that all transport fleet vehicles are properly maintained and serviced.
- Maintaining accurate administrative records.
- Organizing vehicle checks.
- Identifying operational issues, potential problems and opportunities.
- Resolving and managing queries and complaints efficiently.
TRANSPORT Coordinator
Jet Airways
08.2013 - 08.2015
- I was part of a team of eight members responsible for coordinating the transportation of Jet Airways staff.
- My key tasks included generating routes for vehicles using the GPS system and creating reports using the MapMyIndia GPS platform.
- I enhanced customer satisfaction by promptly resolving transportation issues and maintaining open lines of communication.
- Additionally, I coordinated multiple transport projects simultaneously, successfully completing them within the established deadlines.
- Coordinated multiple transport projects simultaneously, achieving successful completion within deadlines.
Education
12th -
C.B.S.E Board
BA - undefined
Delhi University
Diploma in Logistics and supply chain management - undefined
ILAM
01.2017 - 01.2018
Skills
- Logistics operations
- Strategy and planning
- Supply Chain operations
- Team supervision
- Teamwork and collaboration
- Work planning
Interests
Playing Cricket
Music
Personal Information
- Date of Birth: 07/19/94
- Marital Status: Unmarried
Timeline
Team Leader (Operations)
Carry My Pet
06.2022 - Current
Administration Executive
Spicejet Ltd
01.2019 - 01.2022
Internship as a logistics coordinator
AAJ ENTERPRICES
07.2018 - 09.2018
Diploma in Logistics and supply chain management - undefined
ILAM
01.2017 - 01.2018
TRANSPORT Executive
Bird Group
08.2015 - 10.2017
TRANSPORT Coordinator
Jet Airways
08.2013 - 08.2015
BA - undefined
Delhi University
12th -
C.B.S.E Board
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