Hitesh Gautam

• Reviewed and moderated user-generated content on the META platform, including posts, videos, and comments, to ensure compliance with company policies and government guidelines.
• Evaluated content for sensitive, inappropriate, or harmful material, taking necessary actions such as flagging, restricting, or removing it based on established criteria.
• It ensured adherence to community standards, maintaining a safe and inclusive online environment for all users.

• Providing customer end-to-end resolution on voice calls,chats, and email chat supports.
• Analyzed and addressed customer grievances by collaborating with cross-functional teams, including branch team,service team, and operations.
• My duty was to understand customer problems and give them solutions regarding their loans,and investments and suggest the best possible offers as per requirements.

support