Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Work Availability
Work Preference
Interests
Timeline
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HITESH KUMAR

HITESH KUMAR

Modinagar

Summary

Experienced professional with around 5 years in Forensics – employee background screening and looking forward to excel myself with an organization offering a responsible, challenging, and creative work profile, a conducive work culture and a continuous learning environment.

Overview

5
5
years of professional experience
1
1
Certification
2
2
Languages

Work History

SENIOR ANALYST

Ernst & Young LLP
12.2021 - Current
  • Facilitated cross-departmental collaboration, breaking down silos and encouraging information sharing to drive positive business outcomes.
  • Assist, develop and maintain internal support documentation as processes evolve.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Handle escalated issues and requests from internal and external Clients and employees; provide feedback and guidance to team members.
  • Enforce all of company policies and procedures as well as Client requirements.
  • To review reports having evaluation of employees based on especially education and employment.
  • Communicate with client for overall case flow and ensure all reports delivered within SLA.
  • Tag report on client portal and maintain case tracker.

ASSOCIATE

Authbridge Research Services Private Limited
07.2019 - 12.2021
  • Monitor team production and quality assessment.
  • Handled customer requirements and progress applications within agreed service level agreements (SLA's).
  • Co-ordinate with other departments to work in direction to implement ready to go process
  • Provide training to new joiners regarding process.
  • Performed quality check for critical reports of different clients.
  • Worked on Standard Operating Procedure for client reports.

Education

BACHELOR OF TECHNOLOGY -

Deewan V.S College of Engineering And Technology
Meerut, India
12.2017

Skills

  • Leadership ability in areas of decision making and critical thinking
  • Conflict management and communication
  • Effective prioritization of conflicting tasks
  • Action orientated, self-motivated
  • Awareness of need for urgency
  • Microsoft Office Products
  • Data Research and Validation
  • Forecasting ability
  • Process Improvement
  • Operations Analysis
  • Process Development

Certification

Microsoft Excel - Advanced Excel Formulas and Functions

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Career advancementPaid sick leaveWork from home optionWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefits

Interests

Consulting

Timeline

SENIOR ANALYST

Ernst & Young LLP
12.2021 - Current

ASSOCIATE

Authbridge Research Services Private Limited
07.2019 - 12.2021

BACHELOR OF TECHNOLOGY -

Deewan V.S College of Engineering And Technology

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HITESH KUMAR