Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
Generic
Hitesh Kumar

Hitesh Kumar

Gurugram

Summary

Dynamic Senior Executive Admin and IT professional with proven expertise in team management and operations at Tutela Education Pvt Ltd. Skilled in budgeting and negotiation, I excel in examination administration and customer service, ensuring seamless exam processes and enhancing performance reporting. Proficient in Microsoft Excel, I drive data-driven decisions for operational success.

Overview

6
6
years of professional experience

Work History

Senior Executive Admin and IT

Tutela Education Pvt Ltd
12.2022 - Current
  • Managing and coordinating different exams in Tutela.
  • Managing online and offline exams: ACT, SAT, and AP.
  • Preparing and monitoring the FLTs report cards of the students on a weekly basis.
  • Mailing the weekly performance of the kids to their parents.
  • Working on OTLP (Online Teacher's and Learning Portal).
  • Content writing and editing the papers with proper formatting and according to subject matter experts' requirements.
  • Handling onboarding and offboarding in the company.
  • Managing IT-related work and procuring laptop and iPad requirements for the company.
  • Handling the office requirements and negotiating with different vendors.
  • Maintain the inventory record of the company.

Operation Executive

Planet Edu Exams Pvt Ltd
Gurugram
12.2019 - 12.2022
  • Managing and administrating IELTS/UKVI/Life Skills- Exam across North India.
  • Audit live exams in view of estimating risk adherence of protocols Laid down by IELTS partners.
  • Negotiating with vendors with regard to hall rentals and services.
  • Budget preparation (Pre and Post) for the upcoming events.
  • Schedule drafting and leading a team of 10- 20 invigilators to drive them in different tasks in IELTS exam.
  • Handling escalated issues of the customers and leading them to a meaningful resolution.
  • Custodian to all IELTS Secure Material ( QP-Test Kits and equipment).
  • Record updation.

Education

Masters - Politcal Science

Delhi University
Delhi
01.2021

B.A - Politcal Science

Delhi University
Delhi
01.2019

Class XII -

Vidyagyan School
Bulandshahr
01.2016

Skills

  • Team management and operations
  • Budgeting and negotiation
  • Customer service excellence
  • Vendor agreements
  • Security and vigilance
  • Teamwork and coordination
  • Examination administration
  • Communication skills
  • Microsoft Excel and Office
  • Data dashboards
  • Pivot table analysis

Projects

VCS speaking Exam for IELTS, Worked on the Video call speaking exam for IELTS candidates. Testing and R&D exam setup and network for VCS in smooth test deliveries. Estimating and gathering potential risk factors details and providing solutions to overcome the issues.

Languages

  • English, Proficient
  • Hindi, Proficient

Timeline

Senior Executive Admin and IT

Tutela Education Pvt Ltd
12.2022 - Current

Operation Executive

Planet Edu Exams Pvt Ltd
12.2019 - 12.2022

Masters - Politcal Science

Delhi University

B.A - Politcal Science

Delhi University

Class XII -

Vidyagyan School

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Hitesh Kumar