Hitesh Kumar
Gurgaon
Summary
Results-driven professional with a strong background in leadership, client management, and compliance. Proven ability to streamline workflows and enhance team collaboration, contributing to improved case handling and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader
GOLDEN HAWK DEBT MANGEMENT AND LEGAL SERVICE PVT LTD
GURUGRAM
06.2023 - Current
- Led team meetings to discuss case strategies and client management.
- Coordinated communication between clients and legal professionals.
- Supervised staff to ensure compliance with debt management regulations.
- Trained new employees on company policies and procedures.
- Developed workflows to streamline case handling processes.
REALTIONSHIP MANAGER
POLICY BAZAAR
GURUGRAM
03.2022 - 04.2023
- Managed client relationships to promote insurance and financial products.
- Facilitated communication between clients and policy providers during transactions.
- Conducted needs assessments to identify customer requirements and preferences.
DIE LOADER
MEGA RUBBER TECHNOLOGY PVT LTD
GURUGRAM
06.2020 - 03.2023
- Operated heavy machinery to load materials efficiently.
- Followed safety protocols to ensure a secure work environment.
- Collaborated with team members to maintain workflow efficiency.
DATE OPERATOR
HONG KONG EXECELLENT PVT LTD
GURUGRAM
03.2019 - 04.2020
- Input data into systems accurately and efficiently.
- Maintain and update records for various operational processes.
- Collaborate with team members to address data discrepancies.
SUPERVISIOR
M R TROFIES India private limited
GURUGRAM
01.2017 - 02.2019
- Supervised daily operations to ensure smooth workflow and timely task completion.
- Coordinated team schedules to optimize staff allocation and resource management.
- Trained new employees on safety protocols and operational procedures.
Education
Associate of Science - Engineering
LINGAYA'S INSTITUTE OF TECHNOLOGY AND MANAGEMENT
FARIDABAD01-2012
GED -
KENDRIYA VIDALAYA
Gurugram02-2007
High School Diploma -
KENDRIYA VIDALAYA
Gurugram01-2004
Skills
- Client management
- Compliance oversight
- Team leadership
- Workflow development
- Regulatory knowledge
- Communication strategies
Languages
Hindi
Upper Intermediate (B2)
B2
e
Upper Intermediate (B2)
B2
Certification
C+++
Timeline
Team Leader
GOLDEN HAWK DEBT MANGEMENT AND LEGAL SERVICE PVT LTD
06.2023 - Current
REALTIONSHIP MANAGER
POLICY BAZAAR
03.2022 - 04.2023
DIE LOADER
MEGA RUBBER TECHNOLOGY PVT LTD
06.2020 - 03.2023
DATE OPERATOR
HONG KONG EXECELLENT PVT LTD
03.2019 - 04.2020
SUPERVISIOR
M R TROFIES India private limited
01.2017 - 02.2019
Associate of Science - Engineering
LINGAYA'S INSTITUTE OF TECHNOLOGY AND MANAGEMENT
GED -
KENDRIYA VIDALAYA
High School Diploma -
KENDRIYA VIDALAYA