Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Hitesh Mishra

Collection executive
Surat,GJ
Hitesh Mishra

Summary

Dynamic Collection Executive with a proven track record at Aditya Birla Housing Finance, excelling in negotiation and customer relationship management. Achieved consistent collection targets, enhancing portfolio health and reducing NPAs. Strong communication and problem-solving skills drive successful repayment plans and foster positive customer interactions.

Overview

6
years of professional experience

Work History

Aditya Birla Housing Finance

Collection Executive
09.2022 - Current

Job overview

1:-Handled collection of overdue payments from retail and corporate customers through calls, visits, and negotiation

2:-I was selling desposal properties

3:-Consistently achieved collection targets and contributed to overall portfolio health improvement.

Quess

Collection Executive
01.2022 - 09.2022

Job overview

1:-Handled daily recovery calls and follow-ups with customers for overdue payments.

2:-Monitored high-value accounts and provided detailed reports to management for better decision-making.

3:-Negotiated repayment plans and settlements with customers while adhering to company policies.


Galaxy Enterprise

Collection Officer
11.2019 - 12.2021

Job overview

1:-Handled collection of overdue payments from retail and corporate customers through calls, visits, and negotiation.


2:-Maintained daily follow-ups on delinquent accounts, ensuring timely recovery and reducing NPA (Non-Performing Assets).

3:-Negotiated repayment plans with customers while ensuring compliance with company policies and regulatory guidelines.

Education

Veer Narmad South Gujarat Uinivercity
Surat, India

Bachelor of Arts from Economics
04.2001

Gyanjyot Hindh Vdhayalay
Surat, India

High School Diploma
04.2001

Skills

1:-Strong Communication Skills

Timeline

Collection Executive

Aditya Birla Housing Finance
09.2022 - Current

Collection Executive

Quess
01.2022 - 09.2022

Collection Officer

Galaxy Enterprise
11.2019 - 12.2021

Veer Narmad South Gujarat Uinivercity

Bachelor of Arts from Economics
04.2001

Gyanjyot Hindh Vdhayalay

High School Diploma
04.2001
Hitesh MishraCollection executive