Dynamic Collection Executive with a proven track record at Aditya Birla Housing Finance, excelling in negotiation and customer relationship management. Achieved consistent collection targets, enhancing portfolio health and reducing NPAs. Strong communication and problem-solving skills drive successful repayment plans and foster positive customer interactions.
1:-Handled collection of overdue payments from retail and corporate customers through calls, visits, and negotiation
2:-I was selling desposal properties
3:-Consistently achieved collection targets and contributed to overall portfolio health improvement.
1:-Handled daily recovery calls and follow-ups with customers for overdue payments.
2:-Monitored high-value accounts and provided detailed reports to management for better decision-making.
3:-Negotiated repayment plans and settlements with customers while adhering to company policies.
1:-Handled collection of overdue payments from retail and corporate customers through calls, visits, and negotiation.
2:-Maintained daily follow-ups on delinquent accounts, ensuring timely recovery and reducing NPA (Non-Performing Assets).
3:-Negotiated repayment plans with customers while ensuring compliance with company policies and regulatory guidelines.
1:-Strong Communication Skills