Hitesh Rajpurohit
Sr. IT Administrator
Ahmedabad
Summary
IT ADMINISTRATOR :
Had worked as System/IT Administrator with over 8+ years of successful experience in IT and Network Security. Recognised consistently for performance excellence and contributions to success in IT industry. Strengths in networking and Software backed by training in Computer Science.
Experienced Network Administrator with relevant 8+ years of experience in networking. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Senior IT Head and outstanding performer in Network. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of IT business. Recognized for inspiring management team members to excel and encouraging creative work environments.
Overview
12
12
years of professional experience
24
24
years of post-secondary education
Work History
Desktop Support Engineer
JP Network Solutions
New Jersey
09.2024 - Current
- Optimized PC performance through regular updates, patches, and system upgrades.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
- Walked individuals through basic troubleshooting tasks.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Provided comprehensive technical support for users, addressing various issues related to computer systems, peripherals, and applications.
Sr. IT Administrator
Infopercept Consulting Pvt. Ltd.
Ahmedabad
11.2022 - 08.2024
- Designing and implementing new network solutions and improving an efficiency of current networks
- Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN, DNS/Domain controller and DHCP.
- Configuring firewalls, routing and switching to maximise network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Arranging scheduled upgrades Investigating faults in the network
- Updating network equipment to the latest firmware releases
- Reporting network status to key stakeholders
- Managing the Veeam Backup and storage systems on daily basis.
- Managing & Monitoring MPLS link & IPsec Site to site VPN Tunnels.
IT Administrator
MARS Planning & Engineering Services Pvt. Ltd.
Ahmedabad
09.2018 - 10.2022
- Conducted scheduled System maintenance, and installed recommended updates to comply with latest software release requirements
- Diagnosed and repaired hardware problems with Software and hardware equipment
- Cultivated mutually beneficial relationships with computer hardware and software suppliers
- Maintained existing up to 500 Computers on IT systems and framework, and identified areas for needed upgrades
- Informed corporate IT department of recurring system, equipment or network malfunctions, and outlined resolution plan
- Performed network maintenance on wide Area Network (WAN) & Local Area Network (LAN)
- Updated Server software to conform to recognized IT security protocols
- Provided Support employees with all kind of technical support services related to PC
- Adhered to budgetary guidelines for computer hardware and software purchases
- Resolved issues and escalated problems with knowledgeable support and quality service
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Verified that System software and related hardware complied with recommended company or industry and corporate standards
System Administrator
Sadbhav Engineering Ltd.
Ahmedabad
05.2013 - 07.2018
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Diagnosed and repaired hardware problems with Software and hardware equipment
- Informed corporate IT department of recurring system, equipment or network malfunctions, and outlined resolution plan
- Performed network maintenance on wide Area Network (WAN) & Local Area Network (LAN)
- Updated Server software to conform to recognized IT security protocols
- Provided Support employees with all kind of technical support services related to PC
- Adhered to budgetary guidelines for computer hardware and software purchases
- Created VPN infrastructure and allowed for secure remote connections.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Education
H.S.C - Gujarat Board
Divine Buds School, Maninagar
Ahmedabad 07.2010 - 04.2011
S.S.C - Gujarat Board
Divine Buds School, Maninagar
Ahmedabad 07.2011 - 04.2012
Computer Engineer (B.E) -
Vishwakarma Gov. Eng. College
Ahmedabad, Gujarat 07.2013 - 03.2018
Cisco Certification - Cisco
CCNA (Cisco Certified Network Associate)
India 01.2019 - 11.2019
Cisco Certification - Cisco
CCNP (Cisco Certified Network Professional)
India 01.2019 - 11.2019
EC-Council Certifications - EC-Council
CEH (Certified Ethical Hacker)
India 05.2016 - 03.2019
EC-Council Certification - EC-Council
CSCU (Certified Secure Computer User)
India 01.2014 - 02.2019
EC-Council Certification - EC-Council
CHFI (Computer Hacking Forensic Investigator)
India 07.2015 - 07.2018
CompTIA Certification - CompTIA
CompTIA - Strata IT Fundamentals
India 12.2013 - 12.2014
CompTIA Certification - CompTIA
CompTIA Security+
India 06.2011 - 06.2012
Fortinet NSA-1, NSA-2, NSA-3 -
Fortinet
India 11.2022 - 11.2025
Skills
Network designing & implementation
Accomplishments
Resolved product issue through consumer testing.
- Documented and resolved Issue which led to IT industries
- Collaborated with team of 15 members in the development of IT projects
- Supervised team of up10 staff members
Timeline
Desktop Support Engineer
JP Network Solutions
09.2024 - Current
Sr. IT Administrator
Infopercept Consulting Pvt. Ltd.
11.2022 - 08.2024
Fortinet NSA-1, NSA-2, NSA-3 -
Fortinet
11.2022 - 11.2025
Cisco Certification - Cisco
CCNA (Cisco Certified Network Associate)
01.2019 - 11.2019
Cisco Certification - Cisco
CCNP (Cisco Certified Network Professional)
01.2019 - 11.2019
IT Administrator
MARS Planning & Engineering Services Pvt. Ltd.
09.2018 - 10.2022
EC-Council Certifications - EC-Council
CEH (Certified Ethical Hacker)
05.2016 - 03.2019
EC-Council Certification - EC-Council
CHFI (Computer Hacking Forensic Investigator)
07.2015 - 07.2018
EC-Council Certification - EC-Council
CSCU (Certified Secure Computer User)
01.2014 - 02.2019
CompTIA Certification - CompTIA
CompTIA - Strata IT Fundamentals
12.2013 - 12.2014
Computer Engineer (B.E) -
Vishwakarma Gov. Eng. College
07.2013 - 03.2018
System Administrator
Sadbhav Engineering Ltd.
05.2013 - 07.2018
S.S.C - Gujarat Board
Divine Buds School, Maninagar
07.2011 - 04.2012
CompTIA Certification - CompTIA
CompTIA Security+
06.2011 - 06.2012
H.S.C - Gujarat Board
Divine Buds School, Maninagar
07.2010 - 04.2011
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