HITESH SAINI
Area Manager
New Delhi
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 8+ years of management performance. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 8+ years of management performance.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Area Manager
Egreens Farms Pvt Ltd (VegEase) KP Group
New Delhi/Gurgoan
11.2023 - Current
- Traveled to locations per week to manage each store and perform reviews of individual managers and employees.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed processes to save on costs and prevent losses.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
Area Sales Manager
Quantron Business Solutions Pvt Ltd
New Delhi
03.2023 - 08.2023
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with clients and distributors to create and promote new products.
- Led sales region to increase sales and boost team morale.
- Introduced new products to meet customer demand and increase profits.
Cluster Manager
SHIELD AUTOGLASS LTD
New Delhi
07.2018 - 11.2022
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Managed cluster expenditure by adhering to set budget.
- Monitored facility managers and staff performance through quarterly review assessments.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Senior Service Advisor
Renault Divine Autotech Pvt Ltd
New Delhi
06.2016 - 07.2018
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies, and labor.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Store Manager
Cafe Coffee Day
New Delhi
11.2012 - 02.2014
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Arts - Humanities
University Of Delhi
New Delhi 06.2011 - 07.2017
Mechanical Engineering - Mechanical Engineering
HSBTE
Haryana 06.2014 - 07.2016
Diploma - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
DTTE
New Delhi 07.2010 - 07.2013
High School Diploma -
CBSE
New Delhi 04.2010 - 05.2011
Skills
Territory Management
Operations Management
Quality Assurance
Staff Management
Process Improvement
Multi-unit management
Compliance Monitoring
Customer Service
Operations Improvements
Report Preparation
Team Leadership
Accomplishments
Promoted to Cluster Manager in Shield Autoglass Limited (AIS Group Company)
Best Cluster Manager Within the region
Best Employee for the 3 months continuously
Overall Achievement of 90% for the given targets
Stores Always in Positive Growth
Promoted to Operation trainee from a Team member in CCD.
Certification
CM - Certified Manager Certification
Timeline
Area Manager
Egreens Farms Pvt Ltd (VegEase) KP Group
11.2023 - Current
Area Sales Manager
Quantron Business Solutions Pvt Ltd
03.2023 - 08.2023
Cluster Manager
SHIELD AUTOGLASS LTD
07.2018 - 11.2022
Senior Service Advisor
Renault Divine Autotech Pvt Ltd
06.2016 - 07.2018
Mechanical Engineering - Mechanical Engineering
HSBTE
06.2014 - 07.2016
Store Manager
Cafe Coffee Day
11.2012 - 02.2014
Bachelor of Arts - Humanities
University Of Delhi
06.2011 - 07.2017
Diploma - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
DTTE
07.2010 - 07.2013
High School Diploma -
CBSE
04.2010 - 05.2011