Hitesh Sharma
Chennai,TN
Summary
Experienced Business Development Manager with a demonstrated history of working in the EdTech, Banking sector, and American insurance company. Strong Business Development is a professional with a Salesforce certification Focused on Sales, Business Strategies, Distribution, and marketing operations in an individual and Group contributor. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Sales Manager
Byju's - Think & Learn Pvt Ltd India
08.2022 - 04.2024
- Sales & Revenue Target - Achieve the given revenue and sales targets month on month
- Complete Ownership of Sales, Marketing, Operations and Customer/Student Experience for the given center
- Handle branch operations and provide support to all other departments with related issues
- Ensure effective branding of the organization and events are done through various mediums as and when required after thorough negotiation with vendors
- Ensure the motivation of the team, coordination between team members and working towards the organizational goal
- Takes ownership of the Employees' performance and retention
- Ensure recruitment, training, set action and targets, appraises, and manage performance development, coaching, and general support of all team members to ensure targets are met
- Handle students' and parents' issues and concerns and give solutions and retain them
- Also, to be proactive in reaching out to parents for continuous feedback to ensure customer satisfaction & optimum results.
Direct Sales Manager
Byjus - Think & Learn Ltd Pvt India
Bengaluru
11.2021 - 08.2022
- Optimized territory coverage by reassigning accounts based on market potential analysis, ultimately maximizing revenue generation opportunities.
- Increased sales revenue by implementing effective direct sales strategies and fostering strong relationships with clients.
- Maintained a high level of product knowledge, enabling expert demonstration and persuasive selling techniques during client meetings.
- Secured long-term contracts with key clients by effectively demonstrating the value proposition of our products/services over competitors.
- Forecasted quarterly sales projections accurately by analyzing historical data trends alongside current market conditions.
Inside Sales Associate
Primerica Life Insurance - USA
09.2019 - 11.2019
- Generating Regular reports on Cold calling to USA-based clients for Health insurance on Data vase with CRM and Leadsquare
- Achieving the targets of calls and Data entry weekly and Monthly
- Improvising self-confidence by speaking American English.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Associate Insurance Sales
Equitas Small Finance Bank
03.2019 - 09.2019
- Enhanced client relationships by consistently providing exceptional service and promptly addressing concerns.
- Converted community contacts into potential clients through networking, consistency and credibility.
- Supported sales initiatives by creating compelling presentations showcasing company''s products and services for prospective clients.
- Achieved success in retaining key accounts through strategic relationship building efforts and tailored financial solutions.
- Developed strong rapport with clients by maintaining regular communication, providing updates on relevant industry trends, and offering proactive advice.
- Assisted in the training and mentoring of junior team members to ensure consistent delivery of high-quality customer service across the organization.
Education
Bachelore of Commerce - Bank Management
Guru Nanak
Chennai06.2019
Skills
- Sales Team Leadership
- Account Management
- Sales Tracking
- Cross-Functional Collaboration
- Business Planning
- Business Forecasting
- Customer Relationship Building
Certification
- Sales Force - Managerial Certificate
- Certified Managerial Development Program
- Certified Managing Time and Team Balancing.
- Certified Tools to Become Effective Sales Champion.
- Certified Managing team and Monitoring.
- Certified Building Foundation For a World Cass Sales.
- Certified Navigating With Confidence Course on Managerial Development.
- Certified Champion Change in Sales Excellence.
Additional Information
Chennai
Personal Information
Title: Sales Manager
Awards
- Sales Ninja, VP India - Adesh singh Chedda, 08/19/2023
- Super September, VP India - Adesh Singh Chedda, 09/16/2022
- Revenue Generator of the Month, GM India - Rajamani, 11/11/2023
- Height BTC sales, Btc Head - Atul Singh, 06/06/2023
- Height BTC admissions, Btc Head - Atul Singh, 12/25/2023
- Height Weekly Revenue Holder, AGM India - Priyanka, 02/10/2024
Disclaimer
All informations Shared In the Resume is correct, and i take Full Responsibility for its Correctness. I Solemnly declare that The information in this resume is true to the best of my Knowledge and Belief.
Timeline
Inside Sales Manager
Byju's - Think & Learn Pvt Ltd India
08.2022 - 04.2024
Direct Sales Manager
Byjus - Think & Learn Ltd Pvt India
11.2021 - 08.2022
Inside Sales Associate
Primerica Life Insurance - USA
09.2019 - 11.2019
Associate Insurance Sales
Equitas Small Finance Bank
03.2019 - 09.2019
Bachelore of Commerce - Bank Management
Guru Nanak