Hitesh Tanwar
Gurugram
Summary
Dynamic manager with proven expertise in team management, optimizing operations, and enhancing customer service standards to drive satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Manager
MIRAJ
Gurugram
05.2024 - 12.2025
- Managed daily operations and coordinated team activities for smooth functioning of cinema.
- Implemented scheduling systems to optimize workforce productivity and resource allocation.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
Deputy Manager
Ferns & Petals
01.2021 - 03.2024
- Taking care of clients' requirements as per their choices from booking their function, decor arrangements, and executing as per their needs.
- Developed strong branding and online advertising strategies to enhance company visibility.
- Coordinated with other departments to ensure smooth functioning of activities
Education
Bachelor of Commerce
Ram Lal Anand College, University Of Delhi01-2019
Senior Secondary (Class XII) -
St. Crispin Sr. Sec. School
01-2015
Higher Seconday (Class X) -
St. Crispin Sr. Sec. School
01-2013
Master of Commerce
Indira Gandhi National Open University (IGNOU)Skills
- Team management and leadership
- Staff performance monitoring
- Cross-department coordination
- Data research and analysis
- Branding strategy
- Client relationship management
- Effective communication
References
References available upon request.
Hobbies
- Travelling and Fitness
Timeline
Manager
MIRAJ
05.2024 - 12.2025
Deputy Manager
Ferns & Petals
01.2021 - 03.2024
Bachelor of Commerce
Senior Secondary (Class XII) -
St. Crispin Sr. Sec. School
Higher Seconday (Class X) -
St. Crispin Sr. Sec. School
Master of Commerce