
Dynamic Fitness Director with extensive experience at OneSpaWorld, excelling in personal training and group fitness programming. Proven track record in enhancing client satisfaction through tailored fitness solutions and exceptional guest service. Skilled in operational improvement and team leadership, fostering a motivating environment that drives member retention and engagement.
Gym Management: 24/7 Operations, Equipment Safety & Maintenance, Operational Improvement
Team Leadership: Staff Training & Development, Scheduling, KPI Tracking, Performance Reviews
Strategic Planning: Class Programming, PT Revenue Growth, Member Retention Strategies, Product Management
Personal Training: Weight Training, Body Weight Training, Functional Training, HIIT, Body Recomposition
Group Programs: Yoga Therapy, Ashtanga Vinyasa, Pilates Mat, Stretching , Indoor Cycling, Boxing, TRX Exercises, Specialty Fitness Programs
Specialisations: Posture Correction, Injury Prevention, Flexibility & Balance, Preventative Care
Assessments: Personalised Program Design, Body Composition Analysis, Posture Analysis, Client Progress Tracking
Luxury Guest Service: International Clientele, OneSpaWorld Cruise Lines, 5-Star Service Standards
Safety & Compliance: STCW Certified – Passenger Safety, Emergency Procedures, Crowd Management
Business: Sales & Promotion, Retail Product Promotion, Relationship Building