Hitesh Hassani
Project Manager
Thane
Summary
Adept at project management and team development, I significantly enhanced client satisfaction and operational efficiency at Nexus. My expertise in business analysis and technical understanding led to successful project deliveries and optimized software quality, achieving notable improvements in deadline management and customer satisfaction without exceeding budget constraints.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
4
4
Languages
Work History
Project Manager, Client Services
Nexus
Pune
07.2019 - 03.2023
- Collaborated closely with stakeholders to gather requirements, define project scope, and establish realistic timelines.
- Conducted regular status meetings for clear communication of progress updates, risk assessments, and action items among team members.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Improved client satisfaction by delivering high-quality project outcomes within budget and on schedule and increased annual sales by 8%.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
Store Manager of Operations
Sainsbury's Supermarket
10.2017 - 03.2018
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Software Tester
Infosys Ltd.
06.2016 - 07.2017
- Improved software quality by executing thorough test cases and identifying critical defects.
- Optimized testing processes by designing reusable test scripts for various application modules, reducing time spent on repetitive tasks.
- Reduced the number of production issues by performing rigorous stress and performance tests on software applications.
Education
MBA - International Business
09.2017 - 01.2019
Bachelor of Science - Information Technology
06.2013 - 05.2016
Skills
Technical understanding
Business Analysis
Customer Satisfaction
Meeting facilitation
Deadline Management
Client Relationships
Team Development
Project Management
Accomplishments
- Achieved quick change over process in Assembly Process (30mints to 10mints)
- In-house build for production accessories.
- Got Super star Award for Ship to stock Implementation.
- Defect analysis and working for Zero defect project.
- Got Award for attending SGA and IKW implementation
- Based on LEAN principles achieved zero variances in quarterly inventory
- Visual improvements in production areas.
- Driven 2 Significant project in Lean Kaizen week by bringing down the Scrap cost from $15K to $5.2K
- Winner of 25th Internal Kaizen week completion for Process improvement – Productivity improvement
- Through lean tools motivated internal team to initiate and completed more than 10 Simple Kaizens from the production line and successfully implemented (Space Reduction Ergonomics, WIP & H/C reduction).
Certification
PMP - Project Management Professional
Timeline
Generative AI
04-2024
Virtual Gaming
08-2022
Machine Learning
03-2021
PMP - Project Management Professional
11-2019
Project Manager, Client Services - Nexus
07.2019 - 03.2023
Store Manager of Operations - Sainsbury's Supermarket
10.2017 - 03.2018
Queen Mary University of London - MBA, International Business
09.2017 - 01.2019
Software Tester - Infosys Ltd.
06.2016 - 07.2017
Mumbai University - Bachelor of Science, Information Technology
06.2013 - 05.2016