Dynamic Sales Manager with a distinguished record across multiple carriers, specializing in revenue maximization and destination promotion.
Overview
26
26
years of professional experience
Work History
Sales Manager
Global Aviation Services Pvt. Ltd.
Mumbai Maharashtra
10.2019 - Current
Promoted new destinations on Bangkok Airways routes, including Da Nang, Nha Trang, Phu Quoc in Vietnam; Trat – Koh Chang, Samui in Thailand; and Siem Reap, Phnom Penh in Cambodia, increasing route visibility.
The unknown destination to the Indian market, Da Nang, is now an integral part of every Vietnam itinerary, ex-IN. Also, a popular MICE destination in Vietnam for India’s outbound MICE.
Showcase the destinations like Nha Trang, Phnom Penh, and Siem Reap on the map of Indian outbound MICE.
Phu Quoc was introduced as a successful wedding destination in the Indian market, and it is now gaining popularity as the best family and weekend destination among Indian tourists.
Coordinated operations among airline partners and branch staff to enhance service delivery for Bangkok Airways, Drukair, Da Nang Tourism, and Sun Phu Quoc Airways.
Communicated product updates and launched new services to enhance market awareness.
Assistant Manager – Sales
Global Aviation Services Pvt. Ltd.
07.2016 - 09.2019
Acted as primary sales representative for Bangkok Airways, Fiji Airways, TAP Air Portugal, and Drukair to enhance their market presence.
Achieved revenue and SLF targets consistently year over year.
More than a 100% increase in SLF for the newly introduced destination on Bangkok Airways - Da Nang, consistently for four years with Bangkok Airways.
There is a significant shift in sales for Bangkok Airways from point-to-point to network sales by promoting destinations beyond Bangkok.
Coordinated sales promotions, established new business tie-ups, created periodical reports, and developed sales and marketing strategies and product presentations for multiple carriers.
Executed sales promotions and introduced revenue targets for new routes from principal carriers.
Also made a demand in the Indian tourism market for other new introductions by Bangkok Airways, like Phu Quoc, Nha Trang, and revived destinations like Phnom Penh, Siem Reap, Trat, Samui, Chiang Mai, etc.
Promoted Drukair – Royal Bhutan Airlines across Indian travel markets through targeted promotional measures, generating systematic business flow despite distribution limitations.
Assistant Manager - Sales
Air Arabia
05.2012 - 07.2016
Promoted products with travel agencies and corporate clients, identified and pursued business collaborations to drive growth., Revenue maximization, Product presentation and workshops, etc.
Transformed Air Arabia's image from a labor carrier to a recognized MICE and leisure carrier.
Key Accounts Manager
Kingfisher Airlines
08.2008 - 04.2012
Directed the establishment of international operations for Kingfisher Airlines to enhance global outreach.
Facilitated launch of Kingfisher Airlines international operations by presenting network sale and interline sale concepts, enhancing operational understanding.
Promoted products with travel agencies, maximizing revenue through targeted presentations and workshops while supporting international launch initiatives.
Sales Executive
Austrian Airlines
09.2007 - 07.2008
Conducted regular visits to travel agencies and corporate offices to enhance product awareness and communicate new features and special deals.
Training session on Customer Orientation in Vienna, Austria, in February 2007.
Workshop on Internet Technology (Sales) in Vienna, Austria, in January 2008.
Sales Co-ordinator
Austrian Airlines
08.2005 - 09.2007
Maintained sales reports, prepared fare sheets, coordinated group requests, provided corporate sales support, addressed pricing issues, and obtained special approvals to streamline sales operations.
Planned and executed promotional activities for the airline, increasing brand visibility and customer engagement.
Counter Executive
Carlson Wagonlit Travel
06.2005 - 08.2005
INTERNATIONAL COUNTER EXECUTIVE, CORPORATE
Executed international ticketing to optimize pricing for itineraries.
International Counter Staff
Orient Tourism Pvt Ltd
07.2004 - 05.2005
Coordinated travel arrangements for clients on domestic and international routes, ensuring timely and efficient itineraries.
Managed domestic and international ticketing and corporate bookings, focusing on low-cost itineraries and accurate billing.
Centre Academic Head
Arena Multimedia
04.2000 - 12.2003
Faculty improvement programs, maintaining students academic record, conducting seminars for students, corporate clients, enquires, corporate trainings, Serviced personal computers to achieve optimal performance and reliability., etc.
Education
B. Com. - Accounts
University of Mumbai
Mumbai
01-2001
International Travel & Tourism Advanced Consultant Diploma -
IATA/UFTAA
Canada
Canada
Diploma Course in Compact Travel And Tourism - Air Travel and Ticketing
RBCS
Mumbai
Mumbai
Diploma in Computer Management - MS-Office, Image Editing, Animation