Hitesh Jain

• Strategic Planning: Develop and refine company's strategic vision and long-term goals
• Business Development: Identify and pursue new business opportunities, lead generation, partnerships, and revenue streams to drive growth and expansion.
• Operational Leadership: Oversee day-to-day operations and set processes to ensure efficiency, effectiveness, and alignment with organizational objectives.
• Marketing: Develop and execute marketing strategies to grow user base, reduce cost of acquisition and drive sales.
• E-commerce: Manage and drive sales through various e-commerce platforms, tie-ups and campaigns.
• Team Building and Management: Recruit, lead, train and motivate a high-performing team; foster a collaborative and innovative work culture.
• Financial Management: Manage budgeting, financial planning, accounting & audit, and recovery processes.
• Product Development: Co-ordinate development and enhancement of products or services, ensuring they meet market needs and align with company's strategic direction.
• Investor Relations: Worked on fundraising efforts, securing significant investments to support company initiatives.
• Vendor Relationship: Establish and maintain strong relationships with vendors, suppliers, and partners, negotiate contracts, pricing agreements, and service level agreements.

• Fund Raise: Worked to secure equity investments as well as banking relationships to raise Debt and BC collaboration.
• Organizational Transformation: Planning for conversion of organization from a not-for-profit entity to a Non-Banking Financial Company (NBFC)
• Business Development: Collaborating with rural product companies for cross sale of their products and increase revenue for Organization.

1. Business Development:

• Identified and pursued strategic partnerships with corporate, florists, event planners, and wedding venues to increase sales opportunities.
• Developed innovative product offerings and floral arrangements tailored to meet the diverse needs of individual customers, corporate clients, and special events.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.

2. Operations:

• Established efficient operational processes for sourcing, purchasing, and inventory management to ensure optimal product quality, freshness, and availability.
• Implemented streamlined order fulfillment and delivery procedures, optimizing logistics and minimizing turnaround time to meet customer expectations and maximize profitability.

• Strategy Development: Formulate comprehensive product roll out strategy, conduct market research and competitive analysis and collaborate with cross-functional teams to define product roadmap and go-to-market strategies.
• Business Planning: Developed detailed business plans for gold loan products, including financial projections, product & pricing strategies, and revenue models.
• Financial Control & Planning: Worked on budget, financial analysis and reporting for micro finance business

• Process Re-engineering: Led initiatives to consolidate and re-engineer end-to-end processes related to gold loan business, implemented technology-driven solutions to reduce turnaround time, and established control measures to reduce frauds.
• Sales and Marketing: Developed and executed comprehensive marketing strategies to drive customer acquisition, retention, and revenue growth; and collaborated with sales teams to develop training programs, and incentive schemes to drive performance and achieve sales targets.
• Business Expansion: Spearheaded business expansion initiatives to enter new markets, formulated and executed go-to-market strategies and promotional campaigns, to drive awareness and adoption of gold loan products.

1. Business Development:

• Built and maintained strong relationships with microfinance institutions, some of which have grown to become Small Finance Banks.
• Securing credit approvals from credit committees for loans and various lines of credit.

2. Process Re-engineering :

• Led initiatives for product and process improvements and ensure compliance with regulatory requirements.
• Worked with cross functional teams to secure approvals for product and process changes

• Credit Approvals: Securing credit approvals from credit committees for loans and grants to Micro Finance Institutions.
• Impact Assessment: Undertaken impact assessment of grants given to Micro Finance Institutions.

• Accounting: Managed day-to-day accounting operations, including accounts payable, general ledger entries, bank reconciliations and annual accounts finalization.
• Program Budgeting: Development, monitoring, and reporting of various program budgets, working closely with program managers and department heads.