Hrishikesh Sonar
Senior Inside Sales Development Representative
New Mumbai
Summary
Client-focused Business Development Representative with 3 years of experience leading large-scale product launches and promotions. Excels at optimizing customer service via team training and support. Successful in setting and meeting long-term goals through sales floor enhancements.
Overview
3
3
years of professional experience
Work History
Senior Inside Sales Representative
upGrad Education Pvt Ltd
Mumbai
04.2021 - Current
- Negotiated and closed sales with new and existing clients
- Managed needs of more than one customers at once using strong prioritization and multitasking abilities
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated accounts and maintained long-term relationships with clients.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Worked closely with other departments to promote products and marketing campaigns.
- Increased referrals by 42% by building productive partner networks.
Inside Sales Associate
Vedantu India Pvt Ltd
Mumbai
12.2021 - 03.2022
- Identified consumer interests and key market identifies for new accounts.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Delivered sales presentations and demonstrations to prospective new accounts using video conferencing technology.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
Assistant Manager
Extramarks Education India Pvt Ltd
Mumbai
07.2019 - 11.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed strategy to increase sales and drive profits.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Education
Bachelors of Engineering - Electronics and Telecommunication
Mahatma Gandhi Missions College of Engineering
Mumbai05.2019
Higher Secondary - Physics,Chemistry,Math's ,Biology
S.H.M College of Science
Mumbai04.2013
10th -
Lourdes High School
Mumbai04.2012
Skills
- Client Correspondence
- Proposal Reviews
- Professional Relationships
- Client Needs Assessment
- Sales Records Management
- Networking Events
- Sales Statistics Analysis
- Customer Consultations
- Client Satisfaction
- CRM Software (Leadsquared)
- Customer Trend Analysis
- Client Rapport-Building
- Team Recruiting and Onboarding
- Call and Email Handling
- Customer Complaint Resolution
- Customer Billing
- Product branding
Languages
Hindi, Marathi
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In business, you're the Chief Salesman.Create a sense of demand, rather than waiting to have demand.
Barbara Corcoran
Timeline
Inside Sales Associate
Vedantu India Pvt Ltd
12.2021 - 03.2022
Senior Inside Sales Representative
upGrad Education Pvt Ltd
04.2021 - Current
Assistant Manager
Extramarks Education India Pvt Ltd
07.2019 - 11.2020
Bachelors of Engineering - Electronics and Telecommunication
Mahatma Gandhi Missions College of Engineering
Higher Secondary - Physics,Chemistry,Math's ,Biology
S.H.M College of Science
10th -
Lourdes High School
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