Summary
Overview
Work History
Education
Skills
Timeline
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Hritik Bhardwaj

Hritik Bhardwaj

Director Of Engineering
Mumbai

Summary

Innovative Director of Engineering with 10 years developing and applying new technologies to deliver exceptional final products. Combines technical engineering capability with effective management techniques. Dedicated to driving rapid, advanced product development through meticulous oversight and hands-on participation. Reliable and known for taking ownership of dynamic projects to simplify complex business goals into manageable tasks. Create laser-focused teams united around singular goals. Proficient at leveraging junior personnel know-how and initiative to discover novel methods of engineering to exceed customer and senior leadership expectations.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Director of Engineering

Dream11
Mumbai
12.2019 - Current
  • Drove experimentations culture across the company. Collated pain points across departments and created a experimentation platform cover all aspects of experimentation life cycle like bias detection, sampling, rollout and analysis. This resulted in 400% increase in new ideas being tested and early detection of non performing POC.
  • Increased customer retention and KPI with focus on personalized targeting. To leverage both transactional and click stream data. Built a in-house audience engine and state machine backed in-app CTA powering realtime promotions, experimentation, personalized contest, rewards, targeted campaigns and in-app journey.
  • Increased adoptions of suit of products (like DRS, audience engine, CDP) across sister companies by building multi tenant SaaS offering.
  • Analyzed incidents/outages to create Incident Response Process brought structure and visibility. Coordinated engineering teams to mandate serviceability metric markers and create run books for disaster scenarios.
  • Collaborated with cross-functional intra-company teams to formulate Architecture Review Board. This functions as layer to validate and access strength and weakness of design choices.

Technical Lead

Metroguild Inc
Pune
10.2015 - 12.2019
  • Helped company save 40% in infrastructure cost. Evaluated containerization solutions and adopted docker based jenkins deployment on ECS.
  • Analyzed customer business process and introducing workflow engine to seamlessly integrate business workflows inside the CRM. This improved CSAT and appeal of the CRM
  • Collaborated with sales and customers to capture their reporting need. Lead team to build a reporting engine and analysis dashboard with customizable metrics on the go to promote better functionality for the customers.
  • Developed a centralized logging system optimized for hot and cold logs with kibana, elasticsearch, S3 and athena

Senior Software Developer

Minematic
Pune
11.2014 - 09.2015
  • Being in an early stage start-up, I had the opportunity to work on many projects from scratch
  • Suggested and implemented the architectural design of data flow in the system, making it from batch driven process to event driven process
  • Built a product similarity system to upsell products.
  • Built campaign system with Multi Armed bandit support to increase ROI for the campaign.

Software Developer

Ecolibrium Energy
Ahmedabad
05.2013 - 10.2014
  • Developed monitoring and control system for IOT devices using MQTT protocol.

Education

Information and Communication

Btech / Dhirubhai Ambani Institute of Technology, Technology
06.2009 - 05.2013

Skills

System design and implementation

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Timeline

Director of Engineering

Dream11
12.2019 - Current

Technical Lead

Metroguild Inc
10.2015 - 12.2019

Senior Software Developer

Minematic
11.2014 - 09.2015

Software Developer

Ecolibrium Energy
05.2013 - 10.2014

Information and Communication

Btech / Dhirubhai Ambani Institute of Technology, Technology
06.2009 - 05.2013

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Hritik BhardwajDirector Of Engineering