Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Accomplishments
Timeline
Generic

Hritik Kaushik

Senior Executive
Ghaziabad

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Executive

Ienergizer IT Services Pvt. Ltd.
03.2021 - Current
  • Implemented training and development programmes for new employees to successfully exceed retention targets
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets
  • Met individually with employees to offer feedback and insight on job tasks based on careful review
  • Delivered speeches at events and conferences to raise brand awareness
  • Used good judgement in assessing challenging developments to provide insightful resolutions for company
  • Managed and examined performance of executives to provide guidance for areas requiring improvement.

Executive

Ienergizer IT Services Pvt. Ltd.
07.2018 - 03.2021
  • Delivered high level of service to customers in effort to build upon future relationships
  • Providing assistance regarding account and billing concerns
  • Escalating the global fraud cases to the concerned team
  • Assisting customers in regards to manage their membership
  • Educating customers regarding their in-game queries and making gaming convenient
  • Finding opportunities to enhance the gaming experience.

Education

Master of Business Administration - undefined

Swami Vivekananda Subharti University
Meerut, Uttar Pradesh
01.2021 - undefined

Bachelor in Commerce(Hons.) - undefined

Mewar University
Rajasthan, Rajasthan
01.2017 - undefined

Intermediate Education (12th) - undefined

C.B.S.E.
01.2014 - undefined

High School Certificate Education (10th) - undefined

C.B.S.E
01.2012 - undefined

Skills

Logistical Planningundefined

Certification

Business Analysis & Process Management

Software

Salesforce

Tableau

Slack

Accomplishments

  • Supervised 4 teams of 20 staff members each.

Timeline

Business Analysis & Process Management

03-2024

Senior Executive

Ienergizer IT Services Pvt. Ltd.
03.2021 - Current

Master of Business Administration - undefined

Swami Vivekananda Subharti University
01.2021 - undefined

Executive

Ienergizer IT Services Pvt. Ltd.
07.2018 - 03.2021

Bachelor in Commerce(Hons.) - undefined

Mewar University
01.2017 - undefined

Intermediate Education (12th) - undefined

C.B.S.E.
01.2014 - undefined

High School Certificate Education (10th) - undefined

C.B.S.E
01.2012 - undefined

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Hritik KaushikSenior Executive