Hritik Pandey
Mumbai
Summary
To seek an opportunity to employ my technical, managerial and teamwork skills in a global organization and to consolidate my learning.
Experienced professional in financial services with a background in transfer agency operations, specializing in maintaining accurate records of security ownership for investment funds. Demonstrated ability to resolve customer inquiries efficiently while adhering to service level agreements, and proficient in processing mutual fund trades, ensuring compliance with regulatory requirements. Skilled in data management and risk assessment, with a focus on identifying discrepancies and implementing corrective actions. Recognized for contributions to training programs that improved workflow efficiency across teams, receiving multiple awards for performance excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Associate - Financial representative analyst
SS&C
10.2021 - Current
- A Transfer Agency, is a specialized financial institution—usually a bank, trust company, or dedicated service provider—appointed by a corporation or an investment fund (like mutual funds or private equity funds and Hughes Funds ) to maintain accurate records of security ownership.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Worked closely with applications such as citrix, AWD & TA2000
- Processing, billing and reconciling mutual fund trades: This involves verifying the accuracy of trades ensuring compliance with regulatory requirements, and ensuring timely settlement of transactions in accordance with the daily NAV to bill it everyday to the financial traders. Billing statements were generated via TA2000
- Reporting: Preparing reports and conducting analyses on mutual funds transactions, account activity, and other pertinent metrics for management, clients, and financial traders.
- Risk management: Assessing and managing risk associated with mutual fund transactions ensuring compliance with regulatory requirements and company policies to mitigate risk.
- Data management: Used to work on a weekly report where I had to analyze all the transactions made in the prior week and check and compare all the trades with NAV and trader statement and find out discrepancies. Had to give them refund if charged extra or to adjust in the upcoming trades
- Performed various work type: including redemption, exchanges, purchases (electronic and group purchases), NASU (New Account Setup), maintenance of clients' accounts, and LOA
- Conducted comprehensive training sessions for new joiners on the onshore team, importing knowledge about company processes, best practices, and project-specific tools
- Ensured quality checks of processed financial and non-financial transactions
- Facilitated client meetings: to discuss case progress, strategies, and expected outcomes, ensuring transparency.
- Reviewed work of junior associates: identified knowledge gaps, corrected mistakes and recommended changes to prevent future mistakes and improve performance.
- Automation idea
- Achievements: Received 15 spot awards for successfully implementing training programs that enhanced workflow efficiency for both offshore and onshore teams. Additionally, received four client appreciation emails acknowledging consistent high performance.
Education
Bachelor of Management Studies -
Mumbai University
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board
Skills
- Basic Computer Knowledge
- Excel
- Advance Excel
- Word
- PPT
- Tally ERP
Certification
Ad on course
Additional Information
Jp Morgan, Mastercp, Commercecp, Thornburg, American beacon, Royce fund, Valueline, Pimcocp, Goldman sachs, Federated
Personal Information
- Date of Birth: 10/05/00
- Marital Status: Unmarried
Father's Name
Durgesh Pandey
Custom
Conducted purchase, redemption, and maintenance activities on shareholders' accounts, ensuring accuracy and compliance. Managed death redemption and transfer processes, maintaining high levels of confidentiality and precision.
Timeline
Senior Associate - Financial representative analyst
SS&C
10.2021 - Current
Bachelor of Management Studies -
Mumbai University
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board