Huma Khan

Company Overview: KGL is 3PL for Samsung’s spare parts warehouse in Noida who were feeding service centers and other billing points PAN India. Inventory Status: 65,000 SKU’s & 30 Lacs Qty. Daily GR Load: 1500 Lines, 20,000 Qty

Key Responsibilities:

• Oversee inward goods receiving department, and managing Good Receipt from Import, Factory & Vendors also handling returns from Service Centers and other BP.
• Create WH Tasks, assign storage locations, and ensure timely GR posting (D+1 compliance).
• Insure Urgent Parts to be dispatched in D+0 need to make immediate GR as soon as they are unloaded.
• Train warehouse staff on SAP transactions for GR processing.
• Provide Documents & GR Tags to GR Inspection Team to ensure proper Inspection on time.
• Manage transport arrangements, vendor coordination, and team supervision for seamless inward flow.
• Maintain accurate inward stock reports and support monthly reconciliation with HO.
• Prepare and share daily GR and discrepancy reports (Short, Wrong & Damage) with MSCs and billing points.
• Handle blocked/unblocked stock for damaged, wrong, short, or defective materials.
• Generate returnable challan invoices and perform monthly e-waste write-offs in SAP.
• Maintain Z-Zone inventory accuracy, process FOC GR for wrong/excess parts, and handover the defective parts to E-Waste Vendor and take Form 2 & Form 6.
• Coordinate with suppliers and internal team to resolve discrepancies in inward & outward materials.
• Incase case of GI Executive absence, conduct daily review meetings, track GI stock, generate delivery orders, and ensure E-way bill compliance.
• Supervise packing, dispatch operations, and monthly stock audits for inventory accuracy.
• KGL is 3PL for Samsung’s spare parts warehouse in Noida who were feeding service centers and other billing points PAN India.

Company Overview: KGL is running Refurbish Center for Mobile Phones of Samsung’s. Monthly Capacity: 12,000 Qty

Key Responsibilities:

• Worked on Samsung’s GSPN application (CRM) for DOA handset service order creation and tracking PAN India.
• Extracted and analyzed data from SAP, GSPN, and other repositories for weekly and monthly reporting.
• Maintaining the Ageing of the Handsets and Prioritizing the repair on FIFO basis.
• Follow with the Part Warehouse for the Pending Orders.
• Leading a 9-member team, handling escalations, rejections, and service concerns within strict deadlines.
• Coordinated with Samsung partners, HO, and operations teams to resolve discrepancies.
• Created MIS reports (daily, weekly, monthly) for management decision-making.
• Maintained inventory reports and monitored UPC pendency parts for timely resolution.
• Designed process flowcharts and contributed to continuous improvement initiatives.
• KGL is running Refurbish Center for Mobile Phones of Samsung’s.
• Monthly Capacity: 12,000 Qty