HUNNY KUMAR
Delhi
Summary
Dynamic professional with a proven track record at Zerodha Broking Ltd, excelling in client onboarding and compliance. Demonstrated leadership in training teams and enhancing customer satisfaction. Proficient in Microsoft Office and adept at decision-making, driving operational excellence and promoting financial literacy among retail investors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Zerodha Broking Ltd
Delhi
03.2024 - Current
- Handled client onboarding, KYC verification, and account activation processes in compliance with SEBI regulations.
- Assisted clients with trading platform queries, order placements, and account-related concerns across equity, F&O, and currency segments.
- Collaborated with compliance and back-office teams to resolve escalations and ensure seamless trade settlements and fund reconciliations.
- Provided market insights and basic guidance to retail investors, promoting financial awareness and responsible trading practices.
- Maintained high standards of customer satisfaction through timely resolution of queries via call, email, and ticketing systems.
- Conducted internal audits of client documentation to ensure regulatory and operational accuracy.
- Trained and supervised new team members on product knowledge, trading platforms, and client handling best practices.
Equity Trainer
DIPE INSTITUTE OF STOCK MARKET
Delhi
08.2023 - 02.2024
- Delivered training sessions on stock market fundamentals and technical analysis.
- Developed new courses for students to enhance understanding of derivatives.
- Provided comprehensive instruction on fundamental analysis principles.
- Conducted workshops to improve student skills in technical and derivative analysis.
Stock Market Trader
Capricorn Identity Pvt. Ltd.
Delhi
03.2022 - 03.2023
- Compiled detailed reports on market trends and pricing analysis to inform clients of the current market conditions
- Making data on Excel of top-performing stocks daily.
- Managing the Company's portfolio of 1 Crore.
- Making Algorithms with Indicators (Algo Trading).
- Intraday Trading in Stocks and Indices like Nifty & Bank Nifty.
Sales Assistant
Hennes & Mauritz Retail Pvt. Ltd. (H&M)
Delhi
12.2018 - 12.2021
- Provided training and support to new staff to ensure a smooth transition
- Developed and maintained relationships with key customers, resulting in an increase in customer loyalty
- Developed a customer loyalty program that increased customer retention by 10%
- Generated weekly sales reports and presented them to management
Sales Advisor
Marks & Spencer Retail Pvt. Ltd.
Delhi
12.2017 - 04.2018
- I Did 4 Months Internship
- Won Award in Highest Sales Competition.
Retail Sales Operations
Titan
Delhi
10.2017 - 12.2017
- I Did 2 Months Internship
Education
Stock Market -
Institute of Stock Market (ISM)
Delhi03.2021
B.com -
Delhi University
Delhi06.2020
Retail Services Course -
World Class Skill Center (WCSC)
Delhi06.2018
12th -
Central Board of Secondary Education
Delhi01.2017
10th -
Central Board of Secondary Education
Delhi01.2015
Skills
- Decision Making
- Leadership
- Time Management
- Fast Learner
- Microsoft Office
- Ability to Work in a Team
- Ability to Work Under Pressure
- Communication Skills
- Ability to Multitask
- Risk Management
- Tally ERP 90
- MS OFFICE (Windows, Word, Advance Excel)
Certification
- NISM-Series-VIII: Equity Derivatives Certification, Achieved 83%
- NISM-Series-I: Currency Derivatives Certification, Achieved 90%
- NISM-Series-X-A: Investment Adviser (Level 1 ) Certification
- Capital Market (Dealers) Module (CMDM)
- Technical Analysis Module From NCFM
- English Efficiency training Certificate, 2018-01-01
Languages
- Hindi, Native speaker
- English, Very good command
Timeline
Assistant Manager
Zerodha Broking Ltd
03.2024 - Current
Equity Trainer
DIPE INSTITUTE OF STOCK MARKET
08.2023 - 02.2024
Stock Market Trader
Capricorn Identity Pvt. Ltd.
03.2022 - 03.2023
Sales Assistant
Hennes & Mauritz Retail Pvt. Ltd. (H&M)
12.2018 - 12.2021
Sales Advisor
Marks & Spencer Retail Pvt. Ltd.
12.2017 - 04.2018
Retail Sales Operations
Titan
10.2017 - 12.2017
Stock Market -
Institute of Stock Market (ISM)
B.com -
Delhi University
Retail Services Course -
World Class Skill Center (WCSC)
12th -
Central Board of Secondary Education
10th -
Central Board of Secondary Education
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