HUSSAIN ELECTRICWALA
Sales Manager
Mumbai
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced and proven talent in learning new products, services and processes quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Manager Sales
Galaxy Freight Pvt Ltd
Mumbai
01.2019 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Generated sales report to help upper management make effective decisions and sales plans.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales Executive
Saifee Computers LLC
Dubai
01.2018 - 12.2018
- Maintained key customer relationships through effective time and resource management to exceed sales goals and increase profit opportunities
- Contacted customer to set up meetings, check on needs and propose additional offerings
- Achieved sales goals and service performance goals by cultivating and securing new customer relationships
- (Hussain Electricwala)
- Maintained up-to-date knowledge of competitor products and pricing in the market served
- Marketed product to a targeted audience to trade shows and events
- Met with existing customer and prospects through personal calling efforts to discuss business needs and recommend ways to provide effective solutions.
Senior Business Process Associate
Tata Consultancy Services
Mumbai
04.2015 - 11.2017
- Worked directly with departments, clients and management to achieve desired results
- Responded to customer request via live chats, emails and phone calls
- Entered details such as payments, account information and call logs into the system.
Customer Service Associate
FirstSource Solutions Ltd
Mumbai
04.2013 - 04.2015
- Provided customer service through live chats
- Provided insights for the effectiveness of chats over calls for the customer service
- Monitored chats of the teams on being promoted to the Quality Team.
Education
Bachelor of Commerce - Accounting
06.2009 - 05.2012
Skills
Politeness & EtiquetteLeadership
Team building and development
Sales expertise
Order management
Vendor management
Product and service sales
Complex negotiation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Timeline
Assistant Manager Sales - Galaxy Freight Pvt Ltd
01.2019 - Current
Sales Executive - Saifee Computers LLC
01.2018 - 12.2018
Senior Business Process Associate - Tata Consultancy Services
04.2015 - 11.2017
Customer Service Associate - FirstSource Solutions Ltd
04.2013 - 04.2015
Mumbai University - Bachelor of Commerce, Accounting
06.2009 - 05.2012