Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hussain Khan

Hussain Khan

Mumbai

Summary

Results-driven banking professional with over 8 years of experience in client acquisition, credit card sales, and premium banking services across Equitas Small Finance Bank and RBL Bank. Proven expertise in cross-selling financial products, managing high-value client relationships, and driving revenue growth through strategic customer engagement. Skilled in upgrading and retaining affluent customers, ensuring regulatory compliance, and delivering exceptional service standards. Adept at handling end-to-end onboarding, resolving client issues, and achieving aggressive sales targets in a competitive environment.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Equitas Small Finance Bank
Mumbai
10.2024 - Current
  • Client Acquisition | Retail Banking | Product Sales
  • Acquired and managed premium/HNI customers through self-sourcing, referrals, and local outreach.
  • Sold a broad suite of banking products, including Current Accounts, Fixed Deposits, and Insurance.
  • Consistently met and exceeded monthly targets across CASA, term deposits, and third-party financial products.
  • Delivered tailored banking solutions through in-depth client profiling and need-based selling.
  • Ensured seamless onboarding with 100% KYC and compliance adherence.
  • Maintained high client engagement and portfolio retention through proactive relationship management.
  • Collaborated with operations and backend teams for smooth processing and issue resolution.
  • Reported daily MIS on leads, conversions, and client interactions to track performance.

Assistant Manager

RBL Bank
Mumbai
10.2023 - 02.2024

Card Sales | Client Servicing | Premium Conversions

  • Upgraded eligible cardholders to Insignia Premium through consultative pitching and benefits presentation.
  • Handled client queries on credit card usage, billing, charges, and service issues with a focus on resolution and satisfaction.
  • Managed the full upgrade process—documentation, system updates, and coordination with internal teams.
  • Educated clients on Insignia card privileges and digital banking features, improving product engagement.
  • Maintained daily logs of conversions, service issues, and follow-ups to ensure operational transparency.
  • Achieved monthly conversion targets while maintaining high standards of compliance and service quality.

Senior Executive

AWS Enterprise Limited
Mumbai
01.2018 - 09.2023
  • Closed high-value client deals, maximizing revenue and portfolio growth.
  • Led end-to-end sales cycles with institutional and HNI clients.
  • Developed tailored strategies to acquire and retain key accounts.
  • Analyzed markets and competitors to drive positioning and opportunity.
  • Built strong client relationships, driving loyalty and repeat business.
  • Identified cross-sell opportunities across investment products.
  • Delivered post-deal support and ensured regulatory compliance.

Education

Bachelor of Management Studies - Finance

Mumbai University
Mumbai, India
06-2021

Skills

  • Premium Client Acquisition & Relationship Management
  • Cross-Selling: Current Accounts, Fixed Deposits, Insurance
  • Credit Card Sales & Upgrades (Insignia Premium)
  • Retail Banking Operations & Compliance (KYC, RBI Guidelines)
  • Sales Target Achievement & Revenue Growth
  • Customer Service & Query Resolution
  • Product Pitching & Benefit Communication
  • MIS Reporting & Daily Sales Tracking
  • CRM & Lead Management Systems
  • Team Coordination & Process Execution
  • Digital Banking Education & Onboarding Support
  • Strong Communication & Interpersonal Skills

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Assistant Manager

Equitas Small Finance Bank
10.2024 - Current

Assistant Manager

RBL Bank
10.2023 - 02.2024

Senior Executive

AWS Enterprise Limited
01.2018 - 09.2023

Bachelor of Management Studies - Finance

Mumbai University
Hussain Khan