KRUNAL PATEL
Desktop Support Engineer
GANDHINAGAR
Summary
Looking for challenging job in IT-Remote Diagnostics, Desktop support and Application support
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Desktop Support Engineer
Sysnet Global Technologies Private Limited
Ahmedabad
09.2023 - Current
Location : Blue Dart Express Limited -Gandhinagar
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Configured and installed computer systems for other sub-organizations.
- Configured hardware, devices, and software to set up work stations for employees.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Connected to computer of client using remote link to install programs and applications.
- Installed, configured and maintained computer systems and network connections.
Director of Technical Support
KRUNAL TECHNOLOGY PVT. LTD.
Gandhinagar
06.2016 - 08.2023
I have been work as a :
- Software & technical support engineer
- Banking Services
- Accounting
Computer Engineer
OM TECHNO SERVICE
Gandhinagar
02.2014 - 06.2016
- I have been work as a Software & technical support engineer
Technical Support Engineer
PRAKSHAL INFOTECH
Gandhinagar
11.2011 - 11.2013
- I have been work as a Software & technical support engineer ( Lab‑ Coordinator)
Education
High School Diploma -
GSHEB
Himatnagar 04.2007 - 03.2008
CCC - Certificate Course On Computer Concepts
DOEACC
Gandhinagar 07.2008 - 07.2008
ACHNP / GIMS -
Indian Institute of Hardware Technology
Bangalore 07.2008 - 01.2011
Skills
Remote Diagnostics
Application installations
Local Area Networking
Windows Operating System
TCP/IP
Desktop support
Application support
Customer service expert
Technical issues analysis
Technical Support
Hardware and software installation
Mac OS Operating System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Desktop Support Engineer
Sysnet Global Technologies Private Limited
09.2023 - Current
Director of Technical Support
KRUNAL TECHNOLOGY PVT. LTD.
06.2016 - 08.2023
Computer Engineer
OM TECHNO SERVICE
02.2014 - 06.2016
Technical Support Engineer
PRAKSHAL INFOTECH
11.2011 - 11.2013
CCC - Certificate Course On Computer Concepts
DOEACC
07.2008 - 07.2008
ACHNP / GIMS -
Indian Institute of Hardware Technology
07.2008 - 01.2011
High School Diploma -
GSHEB
04.2007 - 03.2008