Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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KRUNAL PATEL

KRUNAL PATEL

Desktop Support Engineer
GANDHINAGAR

Summary

Looking for challenging job in IT-Remote Diagnostics, Desktop support and Application support

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Desktop Support Engineer

Sysnet Global Technologies Private Limited
Ahmedabad
09.2023 - Current

Location : Blue Dart Express Limited -Gandhinagar

  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Configured and installed computer systems for other sub-organizations.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Connected to computer of client using remote link to install programs and applications.
  • Installed, configured and maintained computer systems and network connections.

Director of Technical Support

KRUNAL TECHNOLOGY PVT. LTD.
Gandhinagar
06.2016 - 08.2023

I have been work as a :

  • Software & technical support engineer
  • Banking Services
  • Accounting

Computer Engineer

OM TECHNO SERVICE
Gandhinagar
02.2014 - 06.2016
  • I have been work as a Software & technical support engineer

Technical Support Engineer

PRAKSHAL INFOTECH
Gandhinagar
11.2011 - 11.2013
  • I have been work as a Software & technical support engineer ( Lab‑ Coordinator)

Education

High School Diploma -

GSHEB
Himatnagar
04.2007 - 03.2008

CCC - Certificate Course On Computer Concepts

DOEACC
Gandhinagar
07.2008 - 07.2008

ACHNP / GIMS -

Indian Institute of Hardware Technology
Bangalore
07.2008 - 01.2011

Skills

Remote Diagnostics

Application installations

Local Area Networking

Windows Operating System

TCP/IP

Desktop support

Application support

Customer service expert

Technical issues analysis

Technical Support

Hardware and software installation

Mac OS Operating System

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Desktop Support Engineer

Sysnet Global Technologies Private Limited
09.2023 - Current

Director of Technical Support

KRUNAL TECHNOLOGY PVT. LTD.
06.2016 - 08.2023

Computer Engineer

OM TECHNO SERVICE
02.2014 - 06.2016

Technical Support Engineer

PRAKSHAL INFOTECH
11.2011 - 11.2013

CCC - Certificate Course On Computer Concepts

DOEACC
07.2008 - 07.2008

ACHNP / GIMS -

Indian Institute of Hardware Technology
07.2008 - 01.2011

High School Diploma -

GSHEB
04.2007 - 03.2008
KRUNAL PATELDesktop Support Engineer