ILYAS DESAI
Mumbai,MH
Summary
Results-driven professional with a strong background in sales and customer service. Proven track record of surpassing sales targets and delivering exceptional customer experiences. Skilled in cultivating and nurturing client relationships, identifying their needs, and delivering customized solutions. Adept at thriving in fast-paced environments, collaborating with cross-functional teams, and adapting to new challenges. Committed to driving results and contributing to organizational success.
Overview
26
26
years of professional experience
Work History
Business Development manager and 0ps head
H Holding
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
Branch Banking Executive
Emirates NBD Bank
- Improved client satisfaction by implementing streamlined banking processes and enhancing customer service.
- Established strategic partnerships with external organizations, broadening the bank''s reach within the community.
- Represented bank at community events to establish strong ties and promote business.
- Upheld stringent bank standards for loans, money handling, and legal considerations.
Retail banking Officer
Rak Bank
- Increased cross-selling opportunities by proactively identifying customer needs during interactions.
- Contributed to business development initiatives by participating in community events as a representative of the bank.
- Wrote and distributed customer correspondence.
- Cross-sold credit cards, loans and other bank products.
- Processed applications for new accounts.
- Established rapport with new clients to increase satisfaction and loyalty.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Business Development Manager
Showman International
05.2002 - 01.2005
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Production Executive
Spice Team Entertainment
01.2000 - 01.2001
- Established clear lines of communication between departments to foster collaboration in achieving company objectives.
- Wrote standard operating procedures and adjusted policies to meet changing demands.
- Initiated cost-saving measures in procurement strategies, improving bottom-line profitability without compromising quality.
- Reduced operational costs through effective resource management and waste reduction initiatives.
Special projects Executive
Times of India / Mumbai / Femina Miss India Division / Umesh Sawant / Pradeep Guha
01.1999 - 01.2001
Marketing Executive
AIRTEL
01.1997 - 01.1999
Sales Executive
BPL Pagers
01.1995 - 01.1997
Education
Skills
Business Development
Strengthsattributes
My confidence belief & creative skills have earned respect these credits have added value to every aspect of my professional life. Being honest humble and being polite has helped me create a great impact on others.
Communication Skills
A fellow Toast Master | Able to influence people with positivity management skills | Liaising with members of the community and people high up | good at presentations and conversations | strong follow up | human intelligence and emotions | proactive | creative | Adaptable.
References
Reference upon request
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Intermediate (B1)
Marathi
Advanced (C1)
kannada
Advanced (C1)
travelling
love to explore the world and experience the majic of nature
Timeline
Business Development Manager
Showman International
05.2002 - 01.2005
Production Executive
Spice Team Entertainment
01.2000 - 01.2001
Special projects Executive
Times of India / Mumbai / Femina Miss India Division / Umesh Sawant / Pradeep Guha
01.1999 - 01.2001
Marketing Executive
AIRTEL
01.1997 - 01.1999
Sales Executive
BPL Pagers
01.1995 - 01.1997
Business Development manager and 0ps head
H Holding
Branch Banking Executive
Emirates NBD Bank
Retail banking Officer
Rak Bank
Accomplishments
- Created credit policy for doctors surrogate programme program, resulting in [improvement].
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