Ilyas Khan
Bangalore
Summary
Dynamic professional with extensive experience at HP Inc., excelling in people management and strategic planning. Proven track record in optimizing B2B operations and enhancing team performance. Skilled in Salesforce.com and adept at cultivating client relationships, driving initiatives that significantly improve operational efficiency and team engagement.
Overview
18
18
years of professional experience
Work History
Assistant Manager
HP Inc
Bengaluru
11.2021 - Current
- Led B2B operations for HP's direct business with a team of 80 HC.
- Oversaw entire hiring processes in collaboration with talent acquisition team.
- Facilitated career development discussions and conducted annual performance appraisals.
- Supported strategic decision-making in OPEX cost estimation and forecasting.
- Organized rewards and recognition programs to honor top performers and managed diversity resources.
Consultant
Alstom
Bengaluru
12.2020 - 03.2021
- Assisted the Tender Manager in building quotations for Metro and Infrastructure projects globally.
- Automated pricing databases and tender capture sheets for efficiency.
- Analyzed competitor quotes and coordinated with Tender Managers to set competitive prices.
- Utilized Salesforce.com for client and tender information and QlikSense for dashboard creation.
Senior Operations Lead – Sales Operations
Hewlett Packard Enterprise
Bengaluru
08.2016 - 11.2020
- Led the EMEA Bid Desk Pricing team (24 HC) responsible for partner quotes and deal management.
- Generated and published daily, weekly, and monthly reports using BOE and SFDC.
- Managed new employee training and evaluation, process escalations, and quality control.
Market Research Analyst
Tata Consultancy Services (TCS)
Bengaluru
04.2013 - 08.2016
- Conducted market research and analysis for the European retail industry.
- Provided actionable insights and developed presentations using Nielsen analytic tools.
- Automated process activities and trained new associates on MS Office and client tools.
Team Lead
Canvera Technologies
Bengaluru
12.2011 - 09.2012
- Managed a team and maintained process documentation.
- Handled daily customer calls and branch manager communications.
B2B E-biz Consultant
Hewlett Packard Bengaluru, India (HP)
Bengaluru
01.2008 - 10.2011
- Created queries and reports using Business Objects and Siebel CRM.
- Managed process documentation and new employee training.
- Handled daily and weekly reporting on HP products and process allocations.
Education
BBM -
Bangalore University
Karnataka01.2007
Skills
- People Management
- Strategic planning
- Client relationship cultivation
- Market Research
- Training and Mentoring
- Prioritization and planning of workforce
- Quality Control and Alignment with KPI
- Creation of action plan
- Good Communication Skill
- Quick Learner
- Willing to take initiative & Risk
- Never give up attitude
- Business Object User Module (BO)
- MS Word
- PowerPoint
- Excel
- Internet
- QlikSense
- Power BI
- Salesforcecom (SFDC) – Usage & Reporting
- Siebel CRM
- MS Dynamics
- Tableau
Languages
- English
- Hindi
- Urdu
- Kannada
Acknowledgment
I hereby declare that the information provided is accurate and true to the best of my knowledge.
Personal Information
- Passport Number: N1698714
- Date of Birth: 02/13/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Assistant Manager
HP Inc
11.2021 - Current
Consultant
Alstom
12.2020 - 03.2021
Senior Operations Lead – Sales Operations
Hewlett Packard Enterprise
08.2016 - 11.2020
Market Research Analyst
Tata Consultancy Services (TCS)
04.2013 - 08.2016
Team Lead
Canvera Technologies
12.2011 - 09.2012
B2B E-biz Consultant
Hewlett Packard Bengaluru, India (HP)
01.2008 - 10.2011
BBM -
Bangalore University