IMMANUEL VIJAYKUMAR
Chennai
Summary
I consider myself to be a hard-working person, eager to learn new things and not afraid of any challenges. Love to work in the area of Operation Sector that will offer me the best opportunity for my career development, Skills and Knowledge also striving to shape up my new learnings.
Overview
7
7
years of professional experience
Work History
Process Associate L2 - JP
Amazon Development center
Chennai
02.2020 - 02.2024
- Monitoring the competitor behavior and data of the products and Meeting daily production targets on time Helping in improving business by giving process ideas
- Analyzing pricing data and observing competitor performance by identifying its trends
- Participated in regular team meetings and provided input on ways to improve existing processes.
- Supported special projects upon request from department manager.
- Collaborated with cross-functional teams to develop new methods of improving process operations.
Process Associate B1
Tata Consultancy Services Ltd.
Chennai
05.2017 - 02.2020
- Worked with Japanese customers and all the applications had UI completely in Japanese
- Effectively motivate the team to work efficiently on routine activities, provides solutions for Inquiries & Incidents and to work on various phases of Change Request (CRs) such as Design, Coding, Testing, and implementation for various requirements in both applications
- Manage team’s deliverables at offshore to satisfy the Clients, the team members and the TCS management
- Tested software applications prior to release into production environment for quality assurance purposes.
- Trained associates for a new project .
- Created training materials for new project..
Education
B.COM Corporate secretaryship -
Madras University
01.2016
12th STD -
St.Joseph.Mat.Hr.sec.School
01.2013
10th STD -
St.Joseph.Mat.Hr.sec.School
01.2011
Skills
- Process Improvement
- Decision making
- Multi tasking
- Team management and reporting
Language
- Tamil
- English
- Japanese N5
Timeline
Process Associate L2 - JP
Amazon Development center
02.2020 - 02.2024
Process Associate B1
Tata Consultancy Services Ltd.
05.2017 - 02.2020
B.COM Corporate secretaryship -
Madras University
12th STD -
St.Joseph.Mat.Hr.sec.School
10th STD -
St.Joseph.Mat.Hr.sec.School
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