Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Domain
Accomplishments
Timeline
Generic

IMRAAN H

Chennai

Summary

Results-driven Senior AR Caller known for exceptional productivity and efficiency in managing receivable accounts. Excel in negotiation, problem-solving, and customer service, ensuring disputes are resolved swiftly and payments processed promptly. Possess strong communication skills, adaptability, and teamwork capabilities, vital for excelling in fast-paced environments and maintaining positive client relations.

Overview

10
10
years of professional experience

Work History

SENIOR AR CALLER

Access Health Care Pvt Ltd
Chennai
01.2024 - Current
  • Denial Management
  • Posting Overpayment

BUSINESS EXECUTIVE

Cogos Technology Pvt Ltd
CHENNAI
07.2022 - 01.2024
  • Developed in-depth knowledge of each client's business through research and regular on-site meetings.
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Developed bottom-up forecasting plans for territory to address quarterly sales goal attainment for service.
  • Managed and organized internal communication to hold staff accountable to priorities.

CLUSTER MANAGER

Grab a Grub Services Pvt Ltd
CHENNAI
06.2021 - 06.2022
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Conducted performance reviews and provided staff with feedback and guidance.

PROCESS ASSOCIATE

Amazon Transportation Services Pvt Ltd
CHENNAI
12.2016 - 04.2021
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Identified and resolved process issues to drive optimal workflow and business growth.

BILLING EXECUTIVE

Gormei Market
CHENNAI
01.2016 - 11.2016
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.

Education

Bachelor of Arts - Computer Application

DR. MGR Educational And Research Institute of Tech
CHENNAI
CHENNAI

Skills

  • Business Development
  • Financial Management
  • MS Office
  • Organization and Time Management
  • Planning and Coordination

Hobbies and Interests

  • School carrom championship for six consecutive years
  • Captain of the college cricket team

Languages

  • English, First Language
  • Tamil, C2
  • Hindi, B2
  • Urdu, Proficient

Domain

Senior AR Caller

Accomplishments

  • Extra Mile Award at Amazon for achieving 120% of the actual target
  • Make a change award in Gormei Market for taking additional responsibilities

Timeline

SENIOR AR CALLER

Access Health Care Pvt Ltd
01.2024 - Current

BUSINESS EXECUTIVE

Cogos Technology Pvt Ltd
07.2022 - 01.2024

CLUSTER MANAGER

Grab a Grub Services Pvt Ltd
06.2021 - 06.2022

PROCESS ASSOCIATE

Amazon Transportation Services Pvt Ltd
12.2016 - 04.2021

BILLING EXECUTIVE

Gormei Market
01.2016 - 11.2016

Bachelor of Arts - Computer Application

DR. MGR Educational And Research Institute of Tech

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IMRAAN H