Sr. Fraud Analyst
Aon India
Orchid City Center , Sector 54 , Gurugram
11.2017 - 07.2024
- Monitored customer accounts for any unusual or suspicious activities.
- Investigated possible fraudulent transactions by gathering evidence from internal systems and external sources.
- Analyzed and investigated suspicious activity reports to identify potential fraud cases.
- Performed regular reviews of existing policies and procedures related to fraud detection and prevention efforts.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Tracked chargeback activity to identify best practices for determining fraud.
- Monitored chargeback rates and developed strategies to minimize financial losses due to fraud.