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I am a highly motivated individual with a keen enthusiasm for embracing new challenges. I possess a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently, I excel in quickly acquiring new skills. As an adept Operations Analyst, I am skilled in supporting system management and resolving issues to enhance records management. With over a decade of experience, I have effectively managed customer activities, addressed technical challenges, and maintained system functionality. I have a proven ability to evaluate operational procedures, offering hands-on expertise in analyzing records and troubleshooting complex issues. Furthermore, I am accomplished in navigating current compliance regulations and service-level agreements, ensuring strict adherence to updated standards.

Seeking a career opportunity in organization to excel as a successful professional by utilizing my industrial exposure, practical and theoretical skills, efficiency and responsibility facilitating growth of the organization and to grow with it


  Professional with more than 15 years of experience in business analysis, business operations, account management, customer relations and new business development.
  Familiar with the insurance operational business model. In-depth knowledge of business process analysis and design, process rationalization, cost control, capacity planning, performance measurement and quality.
  Keen analyst with a flair for adapting quickly to dynamic business environments. Pragmatic approach to improvising solutions and solving complex business problems.
  An energetic, self-motivated team member with hands-on experience in business analysis, requirements gathering, application integration and customization.
  Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
  A sound customer and systems-oriented approach to developing business solutions; an effective leader with proven skills in working with diverse teams; guiding team members and facilitating knowledge sharing within the team.
  An effective communicator with relationship management skills, with ability to work in very diverse environments with people from different backgrounds.
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Results-driven software developer with expertise in .NET, SQL, CRM systems, and API development/integration for scalable solutions. Proficient in Python automation and dashboard development, enabling efficiency, insights, and streamlined workflows. Experienced in Git/GitHub version control and applying DevOps practices to optimize CI/CD pipelines. Strong in problem-solving and debugging, with excellent communication and teamwork skills to align technical solutions with business goals.

Experienced project manager with a proven track record in supervising and executing projects within budget and deadlines. Skilled in client relationship management across diverse regions including India, EMEA, and East Africa, specializing in ERP/CRM implementations and strategic planning. Strong communicator and negotiator with expertise in cross-cultural dynamics and data analytics. Results-oriented professional dedicated to delivering impactful outcomes and ensuring client satisfaction.

Tech professional with robust experience in leading and managing software development projects. Skilled in coding, system architecture, and problem-solving, with strong focus on team collaboration and driving results. Known for adaptability and reliability, consistently meeting project goals and aligning with evolving business needs. Highly capable in fostering productive and innovative team environment.
Dynamic and enthusiastic Technical Lead with 14+ years of experience in coding, design, debugging, and end-to-end solution development across MERN, MEAN, LAMP, Generative AI, and Agentic AI ecosystems.
Strong hands-on experience in AI (Bot Development), mobile applications, hybrid apps, database development, and web-based applications across both Windows and Linux environments.
Solid programming expertise in PHP, Linux, MySQL, HTML, CSS, jQuery, Angular (2+), MEAN Stack, React, React Native, Next.js, GraphQL, Node.js, Python, Generative AI, Agentic AI, LangChain, and LangGraph.
Well-versed in analysis, design, and optimization within RDBMS environments, with extensive experience in designing and managing MySQL, Postgres databases, also worked on NoSql databases like MongoDB and vector database Neo4j, Milvus DB.
Strong analytical and problem-solving abilities with the capability to understand, evaluate, and improve existing systems.
Excellent communication skills with the ability to collaborate effectively with technical teams, business stakeholders, and all levels of management.

Dynamic operations leader with a proven track record at Credence Resource Management, enhancing operational efficiency and client satisfaction. Skilled in strategic team engagement and process optimization, I excel in mentoring staff and driving performance improvements. Committed to regulatory compliance, I have successfully implemented initiatives that foster growth and profitability. With knowledge of TPA Insurance North America

Experienced Solutions Architect specializing in Microsoft 365 (M365) and Azure, dedicated to crafting and implementing cutting-edge solutions that elevate productivity and collaboration. Proficient in harnessing the full potential of the M365 suite, including SharePoint, Teams, and Power Platform, to drive business outcomes. Demonstrated success in delivering scalable, secure, and intuitive solutions customized to meet the distinct requirements of various organizations. Skilled in architecture design, tenant to tenant migration for SPO and OneDrive, migration, and implementation with a focus on optimizing M365 and Azure capabilities for enhanced efficiency and ROI.

  Specialized in driving Digital Transformation, Pre-Sales support.
  Expertise in Strategy, Technology & Engineering.
  Proficient with European and US region.


Experienced IT Solution Architect with a strong background in healthcare and enterprise IT sectors. Specializes in integration, API development, data analytics, and data engineering across cloud platforms like Azure, AWS, and Google. Proficient in designing and implementing scalable solutions using SnapLogic, Mulesoft, APIM, and ETL technologies to ensure smooth data flow and optimized system performance. Skilled at utilizing data engineering techniques to build robust pipelines and leveraging data analytics for valuable business insights. Demonstrated ability to collaborate with cross-functional teams, drive digital transformation, and align technology solutions with business goals. Holds certifications as a SnapLogic Architect, Mulesoft Developer, and Azure Fundamentals professional.

Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 8 years of experience in similar roles.
Excellent communication skills and extensive experience working with clients and partners.
Resourceful Solution Architect with 8 years of customer relationship management and implementation support. Highly skilled in managing database performance and upgrades for ongoing efficiency and achievement of corporate objectives.
Innovative and results-driven IT Solution Architect with extensive experience designing, implementing, and integrating cutting-edge IT infrastructure solutions. Renowned for delivering exceptional results in high-profile projects, including enterprise data centers, hyper-converged infrastructures, disaster recovery systems, and comprehensive network solutions.
Expert in developing tailored solutions that seamlessly integrate advanced technologies such as HPE, Dell, Huawei VMware virtualization, Backup solutions, and Aruba Networking, ensuring optimal performance, scalability, and security. Adept at managing complex multi-network environments and aligning IT strategies with organizational goals.
Demonstrated success in leading end-to-end project lifecycles, achieving outstanding technical evaluation scores, and consistently surpassing client expectations. Skilled in fostering collaboration between cross-functional teams and transferring knowledge to empower IT staff for sustainable operations.
Passionate about leveraging technology to drive innovation and operational excellence, with a proven ability to deliver resilient, scalable, and future-ready IT systems.

Imran Anulla Khan

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IT Solution Architect

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Technical Consultant

Customer Service Executive

Business Associate

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Associate of Science - Science

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IT Solution Architect

SENIOR ASSOCIATE

Technical Consultant

Customer Service Executive

Business Associate

Associate of Science - Science

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