IMRAN B. CHOUDHARI
Summary
Dynamic Cloud Support Engineer with a proven track record at Mindtree, specializing in Azure cloud management and resource optimization. Adept at enhancing customer communication and project coordination, I excel in virtual machine provisioning and cost reduction strategies, ensuring efficient IT infrastructure management and delivering impactful solutions.
Overview
13
13
years of professional experience
Work History
Technical Specialist C3
Mindtree
10.2019 - 06.2025
- Project: Microsoft (AME Monitoring Team)
- Responsibilities:
- Monitoring the resources of the customer.
- Working on the alerts.
- Check the utilization of the resources.
- Inform the customer over the e mail/chat if any issue observed in resources.
- Communicate the customer if any issue observed.
- Engage the Microsoft team if help needed.
- Engage the DRI team for any network related alerts
- Check the resource health and utilization using the portal.
- Check the status of the resources using the Kusto quarries.
- Check the dip or error using the ASI and ASE tool.
- Check the operation over the resources using Kusto quarries.
- Project: P&G (Application Onboarding)
- Responsibilities:
- Migrating the application to Azure.
- On boarding the new application to azure.
- Coordinating with customer to understand about the requirements.
- Coordinating with the application team to understand the application requirement.
- Review the TID (Architecture diagram) of the application using default TID diagrams.
- Provide the suggestions if required.
- Collecting the resource details from customer as per TID diagram.
- Creating the application profile in jenkins tools.
- Provisioning the resources using launch pad tool.
- Project: P&G (Blue Cloud)
- Responsibilities:
- On boarding the new application to azure.
- Coordinating with customer to understand about the requirements.
- Coordinating with the application team to understand the application requirement.
- Review the TID (Architecture diagram) of the application using default TID diagrams.
- Provide the suggestions if required.
- Collecting the resource details from customer as per TID diagram.
- Creating the application profile in jenkins tools.
- Provisioning the resources using launch pad tool.
- Project: P&G Rightsizing team (FinOps)
- Responsibilities:
- Scheduling the meeting with application to discuss about the resource utilization.
- Selecting the SKU size of the Vm depending on the utilization.
- Helping the customer to reduce the cost of the infra-structure.
- Rightsizing the Vms depending upon the utilization.
- Rightsizing the ASP, data disk connected to Vms .
- Azure CloudOps, Rightsizing of Disks and Servers, assisting the clients on the recommendations and support.
- Handling Microsoft Azure Virtual Machines.
- Deploying Azure VMs (Windows Server) in a highly available environment.
- Microsoft Azure IaaS Monitoring and Management, manage and monitor IaaS deployments by Log Analytics and Log Search to “drill down” into the most important data in your IaaS systems.
- Maintaining the monitoring profiles for Azure Services - CPU, Memory, Disk, Response time, etc.
- Worked on the Azure active directory.
- Project: GameStop
- Responsibilities:
- Administration of Windows 2008 server.
- Managing User accounts using active Directory.
- Managing computer accounts using active Directory.
- Maintaining and configuring clients to connect to the windows 2008 server.
- Configuring, Managing & Troubleshooting of Active Directory 2003 and 2008 Infrastructure.
- Providing the access to user to share drive.
- Implementation of TCP/IP & Related services-DHCP/DNS.
- Troubleshooting the share drive related problems.
- Configuration and Troubleshooting of Access Control List (ACL).
- Installation of Application Software, utilities, And Antivirus Software.
- Tracking and closing tickets with proper solution.
- Implementing group policies.
- Creating and Managing Virtual Machines and Templates.
- Installation & Configuration of Virtualization Environment using VMware ESX 5.5, Vsphere Client.
- Installing VMware Tools for Virtual machine.
- Deploy virtual machines from templates and allocate resources.
- Setting up priorities on CPU, Memory (RAM) and other resources.
- Creating monthly and weekly reports regarding storage, memory, cpu usage and summary of the vm’s sent to site in charge.
- Performing Snapshots and Cloning.
- Creating and maintaining the Vm’s.
- Basic trouble shooting of Vm’s.
- Trouble shooting the Vm’s related issues.
- Worked on the citrix session related issues.
Cloud Support Engineer
Micro focus
02.2018 - 10.2019
Cloud Support Engineer
Quess Corp Ltd.
09.2016 - 01.2018
- Client: Micro focus
System Engineer
Nityo InfoTech
01.2012 - 09.2016
- Client: Emerson Network Power Pvt ltd.
- Client: MAG India Industrial Automation Systems Pvt ltd.
Education
B.E - E&C
VT University
Belgaum01.2011
Skills
- Azure cloud management
- Resource monitoring
- Virtual machine provisioning
- Application onboarding
- Cost optimization
- Customer communication
- Active Directory administration
- Project coordination
- Technical documentation
- IT service management
- Problem solving
- IT infrastructure
- Technical support background
Languages
Kannada, English, Hindi, Marathi.
Hobbies and Interests
Reading tech magazines, Playing Cricket & foot ball
Disclaimer
I hereby declare that the above information is true to best of my knowledge & belief. Thanking you, Yours Sincerely, (IMRAN.B. CHOUDHARI)
Timeline
Technical Specialist C3
Mindtree
10.2019 - 06.2025
Cloud Support Engineer
Micro focus
02.2018 - 10.2019
Cloud Support Engineer
Quess Corp Ltd.
09.2016 - 01.2018
System Engineer
Nityo InfoTech
01.2012 - 09.2016
B.E - E&C
VT University
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