Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imran Hossain

Operations Manager
Kolkata

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Retail Operations Manager

Evergrow Tracom Pvt Ltd
2017.09 - Current
  • Engaged in Store Operations for 17 EBO Stores of PEPE, LEE, WRANGLER, PUMA, MOUSTACHE and COTT COUNTER.
  • Analyzed sales data to identify trends in consumer behavior, informing more effective merchandising strategies.
  • Set performance goals for each department within the store to ensure alignment with overall business objectives.
  • Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
  • Reduced employee turnover rate by fostering a positive work environment and providing ongoing support to staff members.
  • Conducted performance evaluations for staff members, identifying areas of strength as well as opportunities for improvement and providing targeted coaching accordingly.
  • Championed a culture of continuous improvement within the team by encouraging open feedback, experimentation with new ideas, and learning from both successes and failures.
  • Coordinated promotional events to generate increased foot traffic into the store, driving higher sales revenue.
  • Provided regular feedback to employees regarding their performance as part of a comprehensive talent development plan focused on individual growth potential.

City Manager

Evergrow Tracom Pvt Ltd
2014.07 - 2017.08

Managing the Store Operations of Lee and Wrangler Stores located City Centre 1 and South City.

· Handling day to day store operations.

· Assisted in the opening of new location in Manisquare and City Centre 2.

· Analyzing KPI.

· Managed sales team.

· Trained, developed and managed sales team of new launched product.

Retail Store Manager

Evergrow Tracom Pvt Ltd
2010.10 - 2014.05

Managing the Flagship Store of Lee and Wrangler in East.

  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Retail Store Manager

Lal Bhai Group (Arrow)
2008.02 - 2010.09
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.

Education

BBA - Business Studies

Karpagam University
Distance
2001.04 -

Higher Secondary - Commerce

Bangabasi High School
Kolkata, India
2001.04 -

Secondary -

M.L.Jubilee Institution
Kolkata, India
2001.04 -

Skills

Sales Development

undefined

Timeline

Retail Operations Manager

Evergrow Tracom Pvt Ltd
2017.09 - Current

City Manager

Evergrow Tracom Pvt Ltd
2014.07 - 2017.08

Retail Store Manager

Evergrow Tracom Pvt Ltd
2010.10 - 2014.05

Retail Store Manager

Lal Bhai Group (Arrow)
2008.02 - 2010.09

BBA - Business Studies

Karpagam University
2001.04 -

Higher Secondary - Commerce

Bangabasi High School
2001.04 -

Secondary -

M.L.Jubilee Institution
2001.04 -
Imran HossainOperations Manager