Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imran Hossain

Operations Manager
Kolkata

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Retail Operations Manager

Evergrow Tracom Pvt Ltd
09.2017 - Current
  • Engaged in Store Operations for 17 EBO Stores of PEPE, LEE, WRANGLER, PUMA, MOUSTACHE and COTT COUNTER.
  • Analyzed sales data to identify trends in consumer behavior, informing more effective merchandising strategies.
  • Set performance goals for each department within the store to ensure alignment with overall business objectives.
  • Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
  • Reduced employee turnover rate by fostering a positive work environment and providing ongoing support to staff members.
  • Conducted performance evaluations for staff members, identifying areas of strength as well as opportunities for improvement and providing targeted coaching accordingly.
  • Championed a culture of continuous improvement within the team by encouraging open feedback, experimentation with new ideas, and learning from both successes and failures.
  • Coordinated promotional events to generate increased foot traffic into the store, driving higher sales revenue.
  • Provided regular feedback to employees regarding their performance as part of a comprehensive talent development plan focused on individual growth potential.

City Manager

Evergrow Tracom Pvt Ltd
07.2014 - 08.2017

Managing the Store Operations of Lee and Wrangler Stores located City Centre 1 and South City.

· Handling day to day store operations.

· Assisted in the opening of new location in Manisquare and City Centre 2.

· Analyzing KPI.

· Managed sales team.

· Trained, developed and managed sales team of new launched product.

Retail Store Manager

Evergrow Tracom Pvt Ltd
10.2010 - 05.2014

Managing the Flagship Store of Lee and Wrangler in East.

  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.

Retail Store Manager

Lal Bhai Group (Arrow)
02.2008 - 09.2010
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.

Education

BBA - Business Studies

Karpagam University
Distance
04.2001 -

Higher Secondary - Commerce

Bangabasi High School
Kolkata, India
04.2001 -

Secondary -

M.L.Jubilee Institution
Kolkata, India
04.2001 -

Skills

Sales Development

Shrink Reduction

Inventory ordering

Sales Analysis

Staff Motivation

Promotional strategies

KPI Tracking

Operations Management

Business Development

Business Growth Initiatives

Timeline

Retail Operations Manager

Evergrow Tracom Pvt Ltd
09.2017 - Current

City Manager

Evergrow Tracom Pvt Ltd
07.2014 - 08.2017

Retail Store Manager

Evergrow Tracom Pvt Ltd
10.2010 - 05.2014

Retail Store Manager

Lal Bhai Group (Arrow)
02.2008 - 09.2010

BBA - Business Studies

Karpagam University
04.2001 -

Higher Secondary - Commerce

Bangabasi High School
04.2001 -

Secondary -

M.L.Jubilee Institution
04.2001 -
Imran HossainOperations Manager