Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imran Khan

Retail Sales
Mumbai

Summary

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.

Overview

10
10
years of professional experience

Work History

Senior Sales Associate on Cruise Ship

Harding Brothers Guernsey
Southampton
01.2022 - 11.2023
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Developed and maintained knowledge of current sales and promotions.
  • Greeted customers and provided product advice to increase sales.
  • Developed sales plans to increase market share, customer base and revenue.

Store Stylist

Anita Dongre
Mumbai
11.2019 - 08.2020
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Organized sales area and work station to showcase products and boost sales.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Processed payments, entering sales in register for prompt customer service.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Updated customer service standards to increase number of return customers and overall company profits Number%.
  • Counted and documented opening and closing cash amounts daily.

Senior Store Incharge

The Custom Shop
Dubai
08.2015 - 09.2019
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers entering store and offered assistance with requirements.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Located merchandise across various stores to address customer needs.
  • Operated POS system to process payments and provide receipts.

Fashion Consultant

M2M
Dubai
06.2013 - 07.2015
  • Selected clothes that flattered individual body types and capitalized on current trends.
  • Drove brand awareness by organizing display setups and assisting in merchandising.
  • Stayed on top of current fashion trends and revamped stock according to updates.
  • Networked within select groups to increase client base and generate sales.
  • Accepted and processed customer payments.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
  • Met with clients to determine style requirements and budget.
  • Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Education

Secondary School - English

Cardinal Gracious High School
Bandra (Mumbai)
03-2006

Bachelor's - Commerce

Veer Bahadur Singh Purvanchal University
Jaunpur
05-2013

Higher Secondary - Commerce

Rizvi College of Arts, Science & Commerce
Bandra, Mumbai
02-2008

Skills

  • Ul>
  • Sales Strategy
  • P>Brand Promotion
  • P>Consultative Sales Techniques
  • P>Client Relationship Building

Timeline

Senior Sales Associate on Cruise Ship

Harding Brothers Guernsey
01.2022 - 11.2023

Store Stylist

Anita Dongre
11.2019 - 08.2020

Senior Store Incharge

The Custom Shop
08.2015 - 09.2019

Fashion Consultant

M2M
06.2013 - 07.2015

Secondary School - English

Cardinal Gracious High School

Bachelor's - Commerce

Veer Bahadur Singh Purvanchal University

Higher Secondary - Commerce

Rizvi College of Arts, Science & Commerce

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Imran KhanRetail Sales