Imran Mansuri
Ahmedabad
Summary
Dynamic leader with a proven track record at Potenza Global Solutions, adept in strategic thinking and fostering strong client relationships. Excelled in driving revenue growth through innovative sales strategies and effective team management. Skilled in negotiation and leveraging CRM tools, demonstrating adaptability and creative problem-solving to exceed business objectives.
Overview
13
13
years of professional experience
Work History
Head of Sales & Marketing
Potenza Global Solutions
Ahmedabad
06.2015 - Current
- Lead generation and demand generation for global IT markets.
- B2B appointment setting, cold calling, and client support.
- Managed bidding portals such as Upwork, Guru, and Freelancer.
- Drafted and submitted proposals tailored to client requirements.
- Provided client support and service, generating a pipeline and maintaining follow-ups.
- Executed the lead-to-deal process, including deal closing.
- Engaged with decision-makers (both middle and top management) for client communication.
- Developed and maintained client relationships.
- Coordinated communication with internal and external teams.
- Managed the presales and post-sales process, ensuring smooth project execution.
- Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
- Coordinated meetings with clients to understand their needs better in order to provide tailored solutions.
- Managed a team of sales representatives to ensure they met their goals and objectives.
- Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting new business partnerships.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Prepare reports and dashboards to communicate achievements, challenges, and recommendations to senior management.
- Establish, nurture, and maintain strong relationships with clients, partners, and stakeholders.
Customer Service Representative
Phoenix Solutions
Ahmedabad
09.2012 - 05.2015
- Answer calls from customers regarding loan applications, repayment terms, interest rates, and eligibility.
- Guide customers through the loan application process, ensuring all required information is provided.
- Identify opportunities to offer additional loan products or services based on customer needs.
- Contact potential borrowers who have expressed interest in loans and guide them through the application process.
- Collect necessary details to assess loan eligibility before submitting a formal application.
- Provided accurate information about products and services to customers.
- Mentored junior team members and managed employee relationships.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
MBA - Marketing
L.J Institute of Management Studies
Ahmedabad07-2019
Bachelor of Computer Applications - Computer Applications Development
Kadi Sarva Vishwavidyalaya
Gandhinagar05-2013
Skills
- Strategic thinking and problem-solving
- Strong negotiation and presentation skills
- Communication and interpersonal skills
- Knowledge of sales processes and CRM tools
- Adaptability to work in dynamic environments
- Creative thinking approaches
- Strategic decision-making support
- Sales performance & Business planning
- Market and competitive analysis
- Cost management & Revenue generation
- Team leadership & Team building
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Project Management Tools
- Slack, Jira & Discord– used for sales collaboration, project tracking, and cross-functional coordination
- Coordinated with cross-functional teams using Asana and Trello to ensure smooth execution of client projects.
- Integrated Monday.com to enhance team collaboration, track deal progress, and manage post-sales implementation.
References
References available upon request.
Timeline
Head of Sales & Marketing
Potenza Global Solutions
06.2015 - Current
Customer Service Representative
Phoenix Solutions
09.2012 - 05.2015
MBA - Marketing
L.J Institute of Management Studies
Bachelor of Computer Applications - Computer Applications Development
Kadi Sarva Vishwavidyalaya
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