S MOHAMED ALEEM
CHENNAI
Summary
Seasoned Senior Travel Consultant with extensive expertise offering outstanding travel planning and booking experiences to customers. Handled incoming requests from existing and new customers, identifying needs and exceeding expectations in arranging satisfactory travel accommodations while minimizing client costs. Motivated professional that is eager to learn and meet client requirements while striving to achieve a high standard of customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Senior Travel Consultant
Yatra For Business
CHENNAI
07.2022 - Current
- Travel implant role at Zoho Technology Private Limited.
- Recognizing and understanding the client's specific travel requirements, while providing suitable travel recommendations.
- Addressing a range of client inquiries regarding pricing, schedule changes, and other travel-related issues.
- I took responsibility for my work, ensuring that each booking was accurate.
- Building and maintaining strong relationships with key individuals in corporate organizations.
- Ensuring accurate DSR and QC for hotel and flight reservations to prevent errors.
Senior Executive
Pricol Travel
CHENNAI
11.2018 - 07.2022
- I am assigned to ZF Wabco India Ltd. As an implant to manage travel requirements.
- Coordinating and organizing travel plans, including ticketing, hotel, and transportation.
- Drafting invitation letters and arranging accommodations for foreign visitors from Wabco coming to India.
- Extensive experience in managing all domestic and international travel bookings for business travelers, including hotel, flight, and visa.
- I am working to achieve my organization's revenue and profit goals.
- Evaluated completed work to ensure consistency, quality, and compliance.
Travel Consultant
ATB Yatra Implant
11.2015 - 10.2018
- Assigned to an Implant role at Crisil Ltd. and Sony India Pvt. Ltd.
- ETS (Emergency Ticketing Service) after office hours.
- Handled reissue and cancellation.
- I am positioned in multiple implants to handle all corporate travel requirements.
- Major Corporate Company Handled – Thryve Digital, Par Formulation, Hitachi, an S&P Global Company, India Japan Lighting Pvt Ltd.
Reservation Executive
Parry Travels
09.2013 - 10.2015
- Provide corporate clients with pertinent information about rates and itineraries.
- Managed calls and provided appropriate responses.
- Attended meetings and training sessions to broaden my knowledge and develop new skills.
- Key Corporates Managed: TI Cycles of India, Chola General Insurance, Murugappa Morgan Thermal Ceramics, Tube Investments of India, and Parry Sugar.
Education
IATA/UFTAA FOUNDATION COURSE & EBT COURSE : International Air Transport Association -
International Air Transport Association
TAMILNADU CHENNAIBachelor of Computer Applications : Computer And Information Sciences -
THE NEW COLLEGE
TAMILNADU CHENNAISkills
- International reservations
- Itinerary Planning
- Travel Arrangements
- Corporate travel
- Client Relations
- Exceptional customer service
- Hotel Accommodations
Timeline
Senior Travel Consultant
Yatra For Business
07.2022 - Current
Senior Executive
Pricol Travel
11.2018 - 07.2022
Travel Consultant
ATB Yatra Implant
11.2015 - 10.2018
Reservation Executive
Parry Travels
09.2013 - 10.2015
IATA/UFTAA FOUNDATION COURSE & EBT COURSE : International Air Transport Association -
International Air Transport Association
Bachelor of Computer Applications : Computer And Information Sciences -
THE NEW COLLEGE
State
TAMILNADU
City
CHENNAI
Additional information
Date of Birth : 17/04/1993
Marital Status : Married
Nationality : Indian