Imtiyaz Khan
Mumbai
Summary
Dynamic Human Resource and Client Relationship Manager with a proven track record in business development Traditional and diversity hiring. Excelled in building robust client relationships and spearheading DEI initiatives, leveraging skills in recruitment planning and interpersonal communications. Achieved a 24-hour turnaround in talent sourcing, demonstrating exceptional workforce management and business growth strategies.
Overview
20
20
years of professional experience
Work History
Client Relationship Manager
Stratologon
Mumbai
09.2024 - Current
- Business Development: Identifying and pursuing new business opportunities to drive growth
- Client Relationship Management: Managing both hunting and farming activities to build and maintain strong client relationships
- End-to-End Recruitment: Handling recruitment for regular roles as well as disability hiring and Diversity, Equity, and Inclusion (DEI) initiatives
- Diversity Hiring: Designing strategies to attract diverse talent and foster an inclusive workforce
- Collaborating with stakeholders to understand hiring needs and deliver tailored staffing solutions
- Ensuring timely delivery with a 24-hour turnaround for talent sourcing and resume submissions
Senior Recruiter - Traditional/PwD/Diversity and LGBTQ hiring
Rangam
Somerset County
08.2022 - Current
- Develop and implement strategic recruitment plans that prioritize Traditional, Persons with Disabilities (PwD), Diversity, and LGBTQ hiring initiatives
- Promote Inclusion: Collaborate with management, HR personnel, and stakeholders to develop and implement inclusive hiring practices for individuals with disabilities
- Outreach and Networking: Establish connections with local disability organizations, vocational rehabilitation services, and educational institutions to identify potential candidates and expand recruitment opportunities
- Candidate Screening: Screen and evaluate applicants with disabilities, considering skills, qualifications, and job requirements
- Ensure an accessible and accommodating hiring process
Recruitment Manager
MU HR CONSULTANCY
Mumbai Area
03.2016 - 07.2022
- End-to-End Recruitment: Managed recruitment for front-line, middle, and senior-level positions in international and domestic BPOs and corporates
- Client Relationship Building: Developed relationships with new prospects, initiated tie-ups, and built a pipeline of opportunities with existing clients
- HR Development: Conducted internal hiring, employee training, preliminary interviews, and tests
- Managed recruitment databases, offer negotiations, and a team of over 10 resources
- Team Management: Oversaw resource management, recruitment strategy, team building, and goal setting
- Generated various reports and handled billing contracts
Senior Associate
Aditya Birla Minacs
Mumbai Area
05.2005 - 01.2016
- Senior Associate - Online Sales Chat Representative (July 2013 - January 2016): Sold and upsold digital faxing and call forwarding products online
- Senior Associate - Online Live Support Representative (Feb 2012 - July 2013): Provided technical assistance and retained online faxing customers
- Senior Associate - Assistant Recruiter (April 2012 - May 2012): Collaborated with the Internal Recruitment team to shortlist job seekers for client Facebook
- Senior Associate - Academic Counselor (Oct 2010 - Feb 2012): Counseled K-12 and college students on chat, guiding them to suitable tutors and selling subscriptions for ongoing academic support
- Senior Associate - Verification Researcher (Sep 2009 - Oct 2010): Conducted employment and education verifications for U.S
- Applicants
- Web Associate - English/Spanish Customer Service Representative (Dec 2005 - Aug 2009): Managed customer queries via email for English and Spanish-speaking customers and performed account transactions
Education
Master of Business Administration (M.B.A.) - Post Graduate Diploma in Human Resource Management
Welingkar Institute of Management
09.2017
Skills
- Recruitment Planning
- Business development planning
- Client profile building
- Interpersonal and client communications
- Business growth strategies
- Workforce management
Additionalinformation - Disability
Physically Challenged - Locomotor Disability
Timeline
Client Relationship Manager
Stratologon
09.2024 - Current
Senior Recruiter - Traditional/PwD/Diversity and LGBTQ hiring
Rangam
08.2022 - Current
Recruitment Manager
MU HR CONSULTANCY
03.2016 - 07.2022
Senior Associate
Aditya Birla Minacs
05.2005 - 01.2016
Master of Business Administration (M.B.A.) - Post Graduate Diploma in Human Resource Management
Welingkar Institute of Management
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