Inaya Azger

Management Reporting & Automation -

• Delivered high-quality management reports, reducing reporting time by 20% and improving decision-making for leadership teams.
• Supported for Developing automation tools (REAP), saving 15+ hours monthly and increasing report accuracy by 30%.

Billing & Cost Recovery -

• Managed end-to-end billing and cost recovery, recovering $2M+ in overdue payments and improving cash flow by 15%.
• Optimized accrual processes, reducing discrepancies by 25% and ensuring 100% compliance with financial policies.

Claims Handling & Process Migration -

• Resolved 100+ complex claims with 98% accuracy, ensuring fair and unbiased outcomes for crude and product claims.
• Migrated Demurrage and Oil Loss Claims process, reducing processing time by 40% and enhancing cross-regional efficiency.

Invoice & Debt Management -

• Reviewed 500+ invoices monthly, achieving 99.5% accuracy and ensuring timely payments.
• Improved debt collection processes, **reducing outstanding debts by 1.5M∗∗ and recovering 500K+ in bad debts.

Team Leadership & Training -

• Led a team of 4, achieving 100% on-time delivery of financial reports and improving team productivity.
• Trained 10+ new joiners, reducing onboarding time by 30% and increasing team satisfaction scores by 20%.

Financial Reporting & Reconciliation -

• Prepared monthly/quarterly reports and SOX controls, ensuring 100% compliance with regulatory requirements.
• Resolved imbalances between DEX and SAP, reducing errors by 40% and saving 200+ hours annually.

Stakeholder Relations -

• Built strong stakeholder relationships, achieving a 95% satisfaction rate and improving cross-functional collaboration.
• Partnered with leadership teams, contributing to a 15% increase in operational efficiency through strategic insights.

Fraud Analysis & Process Optimization -

• Analyzed credit card fraud, reducing fraudulent transactions by 15% and saving $200K+ annually in potential losses.
• Optimized accounts payable processes, cutting processing time by 20% and improving vendor satisfaction by 25%.

Audit & Training -

• Conducted audits, resolving 30+ discrepancies and improving process accuracy by 10%.

Domain Certification -

• Earned Domain Certification (T100) in Banking and Capital Markets, gaining expertise in industry-specific processes.