INDEEVARAN M J
Thiruvanathapuram
Summary
Results-driven professional with experience in Business Process Outsourcing (BPO) and a proven track record as a Relationship Manager. Skilled in managing client relationships, enhancing customer experiences, and driving operational efficiency. Adept at communication and problem-solving, with a focus on delivering value and fostering strong partnerships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relationship Manager
Sporthood
Bangalore
07.2023 - Current
- Working as a Sports Relationship and Sales manager
- The main role is to handle customer relation and helping people to improve their sports fitness and performance and meeting monthly targets of sales and Customer relationship.
- Represented customer interests and operational needs in strategy and project prioritization meetings.
- Collaborated with cross-functional teams to provide comprehensive solutions for clients.
Transaction Analyst
Phykon Solutions
Trivandrum
09.2018 - 11.2019
- Worked as a transaction analyst for an Australian based food and beverages vendor for their business documentation and work processing in their SAP module
- Maintained accurate records for key international and domestic customers.
- Contacted customers regarding billing and resolved past due accounts.
Education
Bachelor of Technology - Mechanical Engineering
Lourdes matha college of science and technology
Trivandrum06-2018
Higher secondary - HSE BOARD
GVHSS ARYANAD
Trivandrum01-2014
Skills
- Microsoft Excel
- SAP Module
- Microsoft Dynamics of Royal Enfield
- HTML
- CSS
- Customer Relation
- Issue Resolution
- Service assistance
- Excellent Communication
- Customer Relationships
- Sales Reporting
- Service support
- Team Leadership
Languages
- English
- Malayalam
- Hindi
- Tamil
Certification
- Certified on HTML,CSS,BOOTSTRAP building static website from NXT Wave learning solutions.
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Personal Information
Nationality: Indian
Disclaimer
The information presented in this profile reflects my professional experience and skills in Business Process Outsourcing (BPO) and as a Relationship Manager. While I strive for accuracy, any views or opinions expressed are my own and do not necessarily represent the views of my current or past employers.
Timeline
Relationship Manager
Sporthood
07.2023 - Current
Transaction Analyst
Phykon Solutions
09.2018 - 11.2019
Bachelor of Technology - Mechanical Engineering
Lourdes matha college of science and technology
Higher secondary - HSE BOARD
GVHSS ARYANAD
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