Inderjit Singh Kalsi
Restaurant Manager
Faridabad
Summary
Ambitious and extroverted food service professional with hands-on 10 + years' experience in F&B industry. Track record of promoting and maintaining the highest level of hospitality services in order to bring about customer loyalty. A results-driven professional who is recognized for making guests feel well taken care of and building their intent to return. Extensive knowledge on common foods, beverages and their ingredients.
Overview
17
17
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Restaurant Manager
Barcode
07.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
F & B Supervisor
Citymax Hotel
06.2022 - 06.2024
- Handling a diverse range of restaurant operations
- Proven track record of developing procedures and service standards
- Motivating the staff and their personality development
- Excellent interpersonal, liaison and problem-solving skills with the ability to work in a multicultural environment
- Ensure proper staffing for maximum productivity and higher standard of quality
- Developing and implementing procedures, for maintaining hygiene and quality standards
- Responsible for making reservations and coordinating with guests for resolving their concerns/needs under management authorities
- Handling Day to Day Restaurant Operations, sales promotional strategies
- Ensure Smooth operations and supervise all aspects of Bar and service standards
- Responsible for restaurant maintenance, breakage and inventory control
- Coordinate with junior staff & other concerned departments for upkeep of outlet
- Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality
- Stay in close communication with the client for all issues regarding services, additional business and new initiatives
- Handling operational functions like pre-shifts staff briefings, creating the duty roster, managing shift
- Impart appropriate training on service excellence and teamwork to restaurant and support service staff
F & B Supervisor
Kishmish Restropub, The Leela Hotel
08.2021 - 05.2022
F & B Supervisor
Desi Village Café LLC
01.2021 - 07.2021
Restaurant Manager
Club Tito's (Vulture Culture Pub house LLP)
11.2019 - 12.2020
Assistant Operation Manager
Café Turquoise Cottage
04.2018 - 11.2019
- Company Overview: (Nix Enterprises Pvt ltd)
- (Nix Enterprises Pvt ltd)
Restaurant Manager
Big Boyz Lounge
06.2017 - 04.2018
- Company Overview: (Kings Hospitality Pvt ltd)
- (Kings Hospitality Pvt ltd)
Assistant Manager
Kinbuck 2
01.2015 - 06.2017
- Company Overview: (A Unit of Ulike Hospitality (India) Pvt
- Ltd)
- (A Unit of Ulike Hospitality (India) Pvt
- Ltd)
Outlet Head
Faarsi
07.2013 - 12.2014
- Company Overview: (A Unit of Jackpot Venture Pvt Ltd)
- (A Unit of Jackpot Venture Pvt Ltd)
Senior Captain
1 Boulevard
03.2011 - 06.2013
- Company Overview: (A Unit of Lazeez Hospitality Pvt Ltd)
- (A Unit of Lazeez Hospitality Pvt Ltd)
Senior Steward
1 Café Bar
09.2009 - 03.2011
- Company Overview: (A Unit of Lazeez Hospitality Pvt Ltd)
- (A Unit of Lazeez Hospitality Pvt Ltd)
Assistant Steward
Odd - Binn
05.2008 - 09.2009
Education
Bachelor in Computer Application - Computers
Sikkim Manipal University
New Delhi, India 04.2001 -
Skills
EXPERTIZE
Operations management
Staff management
Customer engagement
Recruitment
Menu development
Inventory control and record keeping
Staff scheduling
Team management
Certification
Group Train The Trainer Program, City Max Hotel, Dubai
Timeline
Restaurant Manager
Barcode
07.2024 - Current
F & B Supervisor
Citymax Hotel
06.2022 - 06.2024
F & B Supervisor
Kishmish Restropub, The Leela Hotel
08.2021 - 05.2022
F & B Supervisor
Desi Village Café LLC
01.2021 - 07.2021
Restaurant Manager
Club Tito's (Vulture Culture Pub house LLP)
11.2019 - 12.2020
Assistant Operation Manager
Café Turquoise Cottage
04.2018 - 11.2019
Restaurant Manager
Big Boyz Lounge
06.2017 - 04.2018
Assistant Manager
Kinbuck 2
01.2015 - 06.2017
Outlet Head
Faarsi
07.2013 - 12.2014
Senior Captain
1 Boulevard
03.2011 - 06.2013
Senior Steward
1 Café Bar
09.2009 - 03.2011
Assistant Steward
Odd - Binn
05.2008 - 09.2009
Bachelor in Computer Application - Computers
Sikkim Manipal University
04.2001 -